Senior Manager, Retail Analytics & Insights

Carters Inc. • Atlanta, GA

4d

About The Position

Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B'gosh, SkipHop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's. How you’ll make an impact: This is a key leadership role within the Decision Analytics & Strategic Insights team. The Senior Manager will go beyond delivering data, transforming it into clear, insight-led narratives that directly inform business decisions. This role is responsible for designing and maintaining analytics dashboards and decision-support tools that empower stakeholders to act with confidence, while leading a team of analysts to surface the “so what” behind the data. The Senior Manager will partner closely with cross-functional leaders to understand the questions that matter most and ensure analytics output drives real business outcomes.

Requirements

• Leadership & Team Development — Leading analytics teams and cross-functional requirements, with a track record of building and developing high-performing analysts
• Advanced Analytics & Visualization — Tableau, Power BI, or equivalent, including dashboard design that surfaces meaningful, decision-ready insights
• SQL & Data Infrastructure — SQL (procedures, views, functions, scripts) and data warehouse platforms (Snowflake, AWS Redshift, Oracle, SQL Server, etc)
• Insight Delivery & Executive Communication — Proven ability to translate complex data into clear, compelling narratives and strategic business recommendations for executive and cross-functional audiences, with a track record of demonstrably influencing key decisions through well-designed analytics outputs

Nice To Haves

• Bachelor’s or master’s degree in a related field (e.g., Data Science, Business Analytics, Computer Science).
• Experience building self-service analytics capabilities and decision-support tools that enable business teams to move beyond routine reporting toward independent, insight-driven decision-making.
• Knowledge of industry best practices, data governance, and compliance standards.

Responsibilities

• Lead the development and ongoing optimization of analytics dashboards and decision-support tools that translate data into clear, actionable insights for business stakeholders.
• Own and maintain business-critical analytics and reporting, ensuring accuracy, reliability, and timely delivery of the metrics and dashboards stakeholders depend on to run the business.
• Translate ambiguous business questions into structured analytical frameworks and deliver insight-led recommendations to senior stakeholders.
• Design and maintain self-service analytics capabilities and decision-support tools that shift the team’s focus from routine reporting to deeper strategic analysis.
• Partner with business units to identify high-value analytical opportunities, quantify potential impact, and prioritize the analytics roadmap accordingly.
• Identify patterns and trends in complex datasets to surface the “so what” behind the numbers, delivering insight-driven narratives that move stakeholders from data awareness to confident decision-making.
• Prepare documentation and user aids suitable to end user needs.
• Provide training to end users and support staff appropriate to the business need.
• Install, configure and deploy BI tools in partnership with admin team / roles as SME
• Build and lead a team of analysts and business intelligence professionals.
• Provide mentorship, coaching, and professional development to team members.
• Collaborate with cross-functional teams, including marketing, finance, operations, and IT, to understand their data needs and align strategies.
• Present data insights and findings to executives and stakeholders in a clear and understandable manner.

Benefits

• Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees