Clinic Operations Manager - Women's Health

LCMC Health•Metairie, LA

10d•Onsite

About The Position

LCMC Health is seeking a Manager, Outpatient Clinic to lead daily operations at its outpatient Women's Health practice at East Jefferson General Hospital in Metairie, Louisiana. The role provides leadership to clinical, administrative, and support staff while promoting a positive, accountable, and patient-centered culture. The manager mentors and develops team members, supports employee engagement, and works to deliver outstanding patient care and service. The manager oversees clinic access, patient flow, productivity, staffing, resource use, and performance within established budgets and financial targets. The position identifies opportunities to improve workflows and clinic performance, monitors operational metrics, and supports continuous improvement. It also evaluates policies and procedures for compliance with healthcare regulations and accreditation standards, and leads quality initiatives focused on patient safety, experience, and operational effectiveness. The role builds partnerships with physicians, providers, senior leaders, and community stakeholders; acts as a liaison between clinic operations and organizational leadership; and collaborates across departments to support seamless care and outpatient service growth. Women's Health experience is strongly preferred, including experience in OB/GYN, maternal health, reproductive health, fertility, breast health, Labor & Delivery, or related services. This is a full-time, day-shift position.

Requirements

High school diploma, GED, or equivalent.
At least 5 years of supervisory or management experience in a healthcare, clinical, or outpatient setting.
Strong operational and organizational skills.
Excellent communication and relationship-building abilities.
Proven ability to lead change and improve processes.
Knowledge of financial and budget management.
Commitment to patient-centered, high-quality healthcare delivery.
Ability to thrive in a fast-paced healthcare environment.

Nice To Haves

Women's Health experience, including OB/GYN practice management, Women's Health clinics, Maternal-Fetal Medicine, reproductive health, fertility services, breast health programs, Labor & Delivery or Women's Services leadership, or multi-specialty Women's Care environments.
Experience leading multidisciplinary teams and managing clinic operations.

Responsibilities

Provide leadership and direction to clinical, administrative, and support staff.
Foster a positive, accountable, and patient-centered culture.
Mentor, coach, and develop team members and drive employee engagement, collaboration, and professional growth.
Manage daily clinic operations, including patient access, flow, and service.
Identify and implement opportunities to improve processes, productivity, efficiency, and clinic performance.
Monitor clinic metrics and support continuous performance improvement initiatives.
Evaluate clinic policies, procedures, and workflows for compliance with regulatory requirements and accreditation standards.
Lead quality improvement initiatives focused on patient safety, patient experience, and operational effectiveness.
Promote adherence to organizational policies and healthcare regulations.
Maintain relationships with physicians, providers, senior leadership, and community stakeholders.
Serve as a liaison between clinic operations and organizational leadership and collaborate across departments.
Support strategic goals and growth initiatives for outpatient services.
Oversee clinic operations within established budgets and financial targets.
Monitor staffing, productivity, and resource utilization.
Assist in developing and implementing clinic goals, objectives, and service enhancements.