Clinic Operations Manager - Women's Health Clinic

LCMC Health•New Orleans, LA

About The Position

LCMC Health is seeking a Manager, Outpatient Women's Health Clinic to lead the daily operations of an outpatient practice at Crescent City Physician Services (CCPI) in New Orleans, Louisiana. The manager will oversee clinical, administrative, and support staff while promoting a patient-centered culture, staff engagement, efficient clinic operations, quality care, and an excellent patient experience. Experience in Women's Health—including OB/GYN, women's services, maternal health, reproductive health, or related specialty practices—is strongly preferred. The role oversees clinic performance, processes, staffing, productivity, resources, budgets, and financial targets. It also supports compliance with healthcare regulations and accreditation standards, leads quality improvement initiatives, builds partnerships with providers and organizational leaders, and contributes to strategic goals and growth initiatives for outpatient services. This is a full-time, day-shift position.

Requirements

High school diploma, GED, or equivalent required.
At least 5 years of supervisory or management experience in a healthcare, clinical, or outpatient setting.
Strong operational and organizational skills.
Excellent communication and relationship-building abilities.
Ability to lead change and improve processes.
Knowledge of financial and budget management.
Commitment to patient-centered, high-quality healthcare delivery.
Ability to thrive in a fast-paced healthcare environment.

Nice To Haves

Women's Health experience, particularly in OB/GYN practice management, women's health clinics, maternal-fetal medicine, reproductive health, fertility services, breast health programs, Labor & Delivery or Women's Services leadership, or multi-specialty women's care environments.
Experience leading multidisciplinary teams and managing clinic operations.

Responsibilities

Provide leadership and direction to clinical, administrative, and support staff.
Foster a positive, accountable, and patient-centered culture.
Mentor, coach, and develop team members to achieve individual and organizational goals.
Promote employee engagement, collaboration, and professional growth.
Manage day-to-day clinic operations to support patient access, flow, and service.
Identify opportunities to improve processes, productivity, and clinic performance.
Implement operational best practices that improve efficiency while maintaining quality outcomes.
Monitor clinic metrics and support continuous performance improvement initiatives.
Evaluate clinic policies, procedures, and workflows for compliance with regulatory requirements and accreditation standards.
Lead quality improvement initiatives focused on patient safety, patient experience, and operational effectiveness.
Promote adherence to organizational policies and healthcare regulations.
Maintain relationships with physicians, providers, senior leadership, and community stakeholders.
Serve as a liaison between clinic operations and organizational leadership.
Collaborate across departments to support seamless patient care and operational success.
Support strategic goals and growth initiatives for outpatient services.
Oversee clinic operations within established budgets and financial targets.
Monitor staffing, productivity, and resource utilization.
Support initiatives that improve operational efficiency while delivering exceptional patient care.
Assist in developing and implementing clinic goals, objectives, and service enhancements.