Manager, Outpatient Services - Behavioral Health

Lifepoint Health • Fort Worth, TX

1d

About The Position

Your experience matters. WellBridge Healthcare Fort Worth is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Manager of Outpatient Services joining our team, you’re embracing a vital mission dedicated to making communities healthier®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

Requirements

• Bachelor’s degree in Counseling, Social Work, Business Administration, or related field.
• Valid Driver’s license
• Two years of inpatient or outpatient behavioral health experience required.
• One year of leadership experience required
• CPR and de-escalation certification required within 30 days of hire and prior to any patient contact.

Responsibilities

• Monitors and completes necessary audits for patient care tracking.
• Handles all aspects of the admission process.
• Maintains supply of therapeutic tools such as worksheets, videos, and games for clinician use.
• Per the therapist dictation maintains the programming schedule.
• Maintains staff schedule and ensures staffing for the program.
• Monitors and records attendance including tardiness and absences.
• Audits treatment plans.
• Communicates with treatment team to ensure chart compliance.
• Interfaces with others to ensure completion of physician follow ups from CPE.
• Works with the business office and utilization review department to ensure payment for services.
• Perform pre-certifications and concurrent reviews.
• Develops relationships with Payer sources.
• Interfaces with UR department to ensure service coverage for patients.
• Maintains a positive working relationship with referral sources, community agencies and organizations.
• Maintains program and patient information and data to create reports, census and assist the business office in reporting.
• Schedules CPEs, nursing assessments, H&P, AT assessments and psychosocial assessment with appropriate clinician.
• Schedules or completes UDS collections, including random screenings.
• Actively participates in the therapist’s discharge planning needs.
• As directed creates appointments, starts follow up care process and completes interfacing with organizations.
• Provides direct supervision for designated employees.
• Monitors and oversees the work performance of outpatient staff.
• Works closely with the director of Clinical Services to ensure program compliance.
• Audits outpatient charts for accuracy and compliance.
• Assists with scheduling and coverage as it relates to staffing needs.

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees