Manager, Outpatient Services - Behavioral Health

Lifepoint Health • Fort Worth, TX

7h

About The Position

WellBridge Healthcare Fort Worth is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. The company is driven by a profound commitment to prioritize employee well-being to enable exceptional patient care. As a Manager of Outpatient Services, the role involves embracing a vital mission dedicated to making communities healthier. Lifepoint Health is a leader in community-based care, operating across 29 states with 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and over 170 additional sites of care. The organization aims to create a workplace where employees can pursue meaningful careers and make a difference, fostering an inclusive workforce that leverages and respects diversity, reflecting the patients, family members, customers, and team members they serve.

Requirements

• Bachelor’s degree in Counseling, Social Work, Business Administration, or related field.
• Valid Driver’s license
• Two years of inpatient or outpatient behavioral health experience required.
• One year of leadership experience required
• CPR and de-escalation certification required within 30 days of hire and prior to any patient contact.

Responsibilities

• Monitors and completes necessary audits for patient care tracking. Handles all aspects of the admission process.
• Maintains supply of therapeutic tools such as worksheets, videos, and games for clinician use. Per the therapist dictation maintains the programming schedule.
• Maintains staff schedule and ensures staffing for the program. Monitors and records attendance including tardiness and absences.
• Audits treatment plans. Communicates with treatment team to ensure chart compliance. Interfaces with others to ensure completion of physician follow ups from CPE.
• Works with the business office and utilization review department to ensure payment for services. Perform pre-certifications and concurrent reviews. Develops relationships with Payer sources. Interfaces with UR department to ensure service coverage for patients.
• Maintains a positive working relationship with referral sources, community agencies and organizations.
• Maintains program and patient information and data to create reports, census and assist the business office in reporting.
• Schedules CPEs, nursing assessments, H&P, AT assessments and psychosocial assessment with appropriate clinician. Schedules or completes UDS collections, including random screenings.
• Actively participates in the therapist’s discharge planning needs. As directed creates appointments, starts follow up care process and completes interfacing with organizations.
• Provides direct supervision for designated employees.
• Monitors and oversees the work performance of outpatient staff. Works closely with the director of Clinical Services to ensure program compliance.
• Audits outpatient charts for accuracy and compliance.
• Assists with scheduling and coverage as it relates to staffing needs.

Benefits

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager