Manager, Operations Security and Compliance

AIT Worldwide Logistics, Inc.•Palatine Township, IL

1d•$64,190 - $96,290

About The Position

The Manager, Operations Security and Compliance oversees high-value cargo protection and ensures compliance with federal and industry security programs, including CTPAT and TAPA FSR/TSR. The role conducts carrier security vetting, facility security assessments, and transport security oversight to prevent theft, tampering, and supply chain disruptions across domestic and international logistics operations. It is focused on forwarding and logistics operations rather than infrastructure security or workplace safety. The position is responsible for ensuring operational and transportation-related security protocols are consistently followed in accordance with customer requirements and AIT standards. As the primary security liaison for key customer security leaders, the Manager guides secure cargo handling procedures and leads customer-driven security audits and corrective-action programs. The role embeds security requirements into daily workflows, supports customer-facing audits and investigations, and translates regulatory and customer expectations into practical operational controls, training materials, and standard operating procedures.

Requirements

High school diploma or GED.
At least 5 years of experience in supply chain security, logistics security, or compliance, including hands-on experience with CTPAT, TAPA FSR/TSR, or customer security programs and exposure to high-value freight, transportation security, or warehouse security operations.
Strong working knowledge of CTPAT Minimum Security Criteria and TAPA standards.
Ability to conduct risk assessments, audits, and investigations.
Excellent cross-functional communication skills and ability to influence without authority.
Practical understanding of logistics operations, warehouse workflows, and transportation processes.
Strong documentation, reporting, and analytical skills.
Proficiency with Microsoft Office and security tracking tools.
Operationally focused security expertise combining operational excellence with security acumen.
Ability to work cross-functionally across Operations, Warehouse, Global Security Operations, and Customer Service.
Demonstrated executive presence and the ability to remain calm, methodical, and decisive during incidents.
Ability to balance risk mitigation with service delivery to internal stakeholders and customers.

Nice To Haves

Bachelor's degree in security management, criminal justice, logistics, risk management, the logistics industry, or an equivalent field.
Certified Purchasing Professional (CPP).
AOSH Certified Safety Officer (CSO).
CTPAT certification experience.
TAPA FSR/TSR training or certification.
CPP, PSP, CSO, or similar security credentials.

Responsibilities

Conduct security risk assessments and due diligence for carriers, subcontractors, and service providers handling high-value freight.
Validate carrier compliance with CTPAT, TAPA TSR, and customer-mandated security requirements, including driver controls, equipment standards, and chain-of-custody procedures.
Review and maintain carrier security documentation, certifications, SOPs, and corrective-action plans.
Partner with Operations and Procurement to approve, restrict, or remediate carriers based on security risk findings.
Perform facility security assessments aligned with TAPA FSR and CTPAT Minimum Security Criteria, including access control, CCTV, alarm systems, key control, visitor management, and secure storage.
Identify facility vulnerabilities, assign risk ratings, and track corrective actions through closure.
Collaborate with Warehouse leaders to ensure secure handling, staging, and storage of high-value goods.
Maintain facility security documentation, post orders, and access protocols in audit-ready condition.
Define and enforce transport security controls for high-value shipments, including route risk analysis, secure parking, seal management, tracking, and escalation protocols.
Support Operations with security planning for sensitive or high-risk moves, ensuring controls comply with TAPA TSR and customer expectations.
Participate in theft, loss, or tampering investigations; perform root-cause analysis and recommend corrective and preventive actions.
Coordinate with Customer Service on shipment-level security requirements, exceptions, and incidents.
Prepare for and support CTPAT validations, TAPA audits, customer security audits, and internal assessments.
Maintain accurate documentation, including risk assessments, corrective-action logs, training records, and partner vetting files.
Monitor regulatory and industry security updates and translate requirements into actionable internal procedures.
Serve as a subject-matter expert during audits, explaining security controls to auditors and customers.
Develop and deliver security awareness training for Operations, Warehouse, Drivers, and Customer Service teams, emphasizing high-value cargo protection and insider-threat awareness.
Coach frontline teams on proper procedures and escalation paths to reinforce a security culture.
Act as a trusted advisor to business units, balancing security, service, and operational efficiency.
Respond to security incidents involving theft, loss, or suspicious activity.
Lead investigations with Global Safety and Security, document findings, and ensure corrective actions are implemented and verified.
Analyze trends and recommend improvements to reduce future risk.
Perform other duties as assigned.
Comply with all policies and standards.

Benefits

Medical, prescription, Health Savings Account, and Flexible Spending Accounts.
Dental and vision coverage.
Life, AD&D, disability, and supplemental health coverage.
Employee Support.
Paid parental leave.
Pet insurance.
401(k).
Tuition reimbursement.
Eligibility for a bonus based on business and/or individual performance metrics, depending on position.
Up to 10 to 20 days of vacation depending on tenure.
Two personal days.
One floating holiday.
Five sick days.
Five volunteer hours.
Six company holidays annually, plus Veterans Day for veterans.