Part Time Manager on Duty
About The Position
STAR HILL Family Athletic Center is seeking a part-time seasonal Manager on Duty to create exceptional experiences for members, event participants, and guests. The role is responsible for facility and dome operations, with a focus on the evening and weekend experience and the safety of all participants. The Manager on Duty conducts regular facility walkthroughs, answers questions, interacts with coaches and guests, provides customer service, resolves issues, and ensures that facility systems, processes, rules, and cleanliness standards are followed. Healthtrax Fitness & Wellness describes its work as contributing to safe, clean facilities and promoting exercise, healthy lifestyle habits, and community. Since 1979, Healthtrax has operated fitness centers serving diverse member needs. It has 17 locations in five states, along with physical therapy clinics in Connecticut and Massachusetts.
Requirements
- Self-motivated.
- Ability to follow directions.
- Previous leadership experience.
- Strong customer service skills.
- Ability to work from 5 PM to close Monday through Friday.
- Ability to work flexible weekend hours.
Responsibilities
- Conduct hour-by-hour walkthroughs to inspect the facility and participant and guest behavior using the provided checklist.
- Answer questions about the facility.
- Interact with coaches, members, and guests.
- Provide a high level of customer service to participants and effectively resolve issues.
- Ensure gym, dome, and cafe systems and processes are followed.
- Enforce facility rules and regulations and ensure the facility is clean and safe.
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What This Job Offers
Job Type
Part-time
Career Level
Manager
Education Level
No Education Listed
