Manager on Duty (MOD)
CLUB4 FITNESS•Baton Rouge, LA
•$13 - $0•Onsite
About The Position
The Manager on Duty assists with overseeing gym operations to help ensure the club is successful. This part-time closer role includes weekday and weekend hours, with weekends rotated with Club Assistant General Managers. The Manager on Duty provides operational and customer-service support, assists with staff supervision and development, and backs up Club management when the General Manager or Assistant General Managers are not on site.
Requirements
- High school diploma or GED equivalent.
- Must be at least 18 years old.
- Superior customer service skills, preferably in the fitness industry.
- Supervisory, diplomacy, and listening skills.
- Basic computer proficiency, including Microsoft Suite.
- Strong problem-resolution skills.
- Hard-working, enthusiastic, and energetic.
- Ability to stand and walk continually during a shift.
- Ability to talk continually in person or on the phone during a shift.
- Ability to occasionally lift up to 50 pounds.
- May occasionally encounter toxic chemicals during a shift.
Nice To Haves
- Strong sales background.
- Current CPR certification.
Responsibilities
- Assist the General Manager and Assistant General Managers in training and developing front desk and training staff.
- Make sales calls to prospective members who have visited the club or expressed interest online.
- Help maintain a welcoming atmosphere for members, prospective members, and guests, and ensure staff follow customer-service guidelines.
- Provide backup support to Club management when no Assistant General Manager or General Manager is on site.
- Assist with scheduling and supervising staff.
- Help resolve or escalate employee issues and concerns.
- Perform front desk duties, including answering phones, checking members into the system, signing up new members, giving tours to prospective members, and handling member requests, issues, and questions.
- Assist with facility cleanliness and maintenance.
- Assist with ordering supplies within the budget and according to club requirements.
- Assist with tracking weekly, monthly, and annual statistics and reports.
- Provide backup coverage for absent staff members.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
