Manager of Technical Services

City of New York • New York, NY

1d • Onsite

About The Position

The New York City Department of Investigation (“DOI”) is one of the oldest law enforcement agencies in the country; its mission is to combat municipal corruption. DOI serves the people of New York City by acting as an independent and nonpartisan watchdog for New York City government, City agencies, and City employees, vendors with City contracts, individuals and entities that receive City funds. DOI seeks an experienced leader to oversee the Law Enforcement Technology (LET) Technical Services Unit (TSU). Reporting directly to the Assistant Commissioner of LET, you will supervise and support a team that provides technical assistance and operational support to investigative units. Responsibilities include deploying, operating, and maintaining specialized surveillance and monitoring equipment, and assisting with lawful electronic surveillance operations in strict compliance with court orders and legal requirements. You will support audio, video, and data capture operations for criminal investigations; troubleshoot, configure, and maintain technical systems in both field and controlled environments; and prepare detailed reports and documentation related to the operations. The ideal candidate will collaborate with investigators, supervisors, and prosecutors to ensure effective, compliant, and timely investigative support. You will also testify in court proceedings as needed. Due to the nature of the work, candidates may occasionally be required to work non-traditional hours to accomplish the unit's mission.

Requirements

• A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and four years of satisfactory full-time experience in an industrial or governmental agency in the field of investigation, auditing, law enforcement, security, inspections, or in a major operational area of the agency in which the appointment is to be made
• A baccalaureate degree from an accredited college or university
• Education and/or experience equivalent to the above

Responsibilities

• Deploying, operating, and maintaining specialized surveillance and monitoring equipment
• Assisting with lawful electronic surveillance operations in strict compliance with court orders and legal requirements
• Supporting audio, video, and data capture operations for criminal investigations
• Troubleshooting, configuring, and maintaining technical systems in both field and controlled environments
• Preparing detailed reports and documentation related to the operations
• Collaborating with investigators, supervisors, and prosecutors to ensure effective, compliant, and timely investigative support
• Testifying in court proceedings as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED