Manager, Technical Services

Metrolinx • Canada,

9d • CA$123,026 - CA$168,886

About The Position

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario. At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team. Our Capital Projects Group (CPG) workforce is made up of driven and dedicated professionals who care deeply about working together to deliver infrastructure and make a positive impact in our communities. Join us as we build a knowledgeable and collaborative team that courageously changes how transit projects will be delivered. Our CPG – GO/UP team is looking for multiple Managers, Technical Services to join the team! You will manage, coordinate and support the planning, execution, and delivery of System Safety Assurance (SSA) activities for complex rail infrastructure programs. In this role, you will provide advanced technical expertise, cross-functional coordination, and professional judgment to ensure that system designs, interfaces, and operational changes meet all applicable safety requirements, standards, and assurance processes.

Requirements

• University Degree level or equivalent in related field (e.g. Electrical, Civil, Mechanical or Systems Engineering)
• Demonstrated experience working on multi-disciplinary rail, transit or infrastructure projects, Engineering experience of delivering complex infrastructure or transportation projects, System Safety Assurance or similar disciplines and delivery integration experience.
• Experience related to Railway Engineering, Systems Engineering and System Safety Assurance
• Knowledge of Requirements Management, Verification & Validation activities, System Safety Assurance and their use on railway projects.
• Strong understanding of industry standards and regulations (CMREA, ISO 15288, and EN 50126).
• Good understanding of innovative methods of project delivery, staging, planning, testing and commissioning.
• Excellent written and verbal communication skills to present complex and / or new ideas with clarity and simplicity, with the ability to effectively liaise with diverse stakeholders within the organization and on construction sites.
• Good understanding of commuter railway systems delivery, including electrification, track, stations, terminals, maintenance of systems, and related storage yards.
• Broad-based knowledge of theories, principles, and practices of multidisciplinary engineering (civil, architectural, electrical, signals and systems, mechanical, fire safety, drainage, etc.) design and construction.
• Knowledge of rules and regulations established by Transport Canada (TC).
• Highly developed problem-solving skills to analyze issues and provide solutions during the whole project lifecycle.
• A valid Ontario Class G driver’s license is required to travel to various site locations occasionally. Must meet and maintain the corporate standard for a good driving record.

Nice To Haves

• Professional Engineering Certificate (P. Eng), INCOSE Certified Systems Engineering Professional (CSEP) Certification or PMI Project Management Professional (PMP) certification would be a strong asset.

Responsibilities

• Manage end-to-end SSA processes across assigned projects, ensuring activities align with the SSA strategy, internal standards, regulatory expectations, and project delivery milestones.
• Manage the development and maintenance of System SSA documentation, including System Safety Plans, Hazard Logs, Safety Requirements Specifications, and Verification & Validation (V&V) plans.
• Support Delivery Teams by planning and coordinating SSA activities within project schedules, identifying risks, tracking progress, and resolving issues related to safety assurance deliverables.
• Review technical designs and manage interdisciplinary interface inputs to ensure compatibility, integration, and alignment with safety requirements.
• Lead documentation preparation for Delivery Teams with regards to asset handover to the Asset Management & Maintenance (AM&M) team, ensuring safety responsibilities are clearly documented and transitioned.
• Influence delivery partners, technical specialists, and internal stakeholders to ensure SSA requirements are met, and submissions are completed at the required level of quality.
• Oversee the development of quality assurance metrics of contractor and supplier performance and review/approves corrective action plans for performance deficiencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager