Manager of Sales Operations

NetCareers•San Francisco, CA

About The Position

Corelight is a cybersecurity company that transforms network and cloud activity into evidence to help customers proactively hunt for threats, respond to cyber incidents, gain network visibility, and use analytics based on machine learning and behavioral analysis. Its NDR platform includes IDS, NSM, and Smart PCAP solutions and serves large enterprises and government agencies. Reporting to the Senior Director of Sales Operations, this position is an integral link between the Sales Organization and corporate departments including Field Sales, Inside Sales, Marketing, Finance, and Customer Success. The role leads a team responsible for deal desk, revenue operations, forecasting, analytics, process improvement, and sales enablement. It focuses on optimizing sales processes, improving efficiency, and driving revenue growth through strategic planning, cross-functional collaboration, analytics, and team leadership. Corelight describes its culture as valuing diversity of background and thought, low-ego results, applied curiosity, and service to customers and community. The company supports a geographically dispersed employee base, with employees working from home and office locations around the world. Compensation is listed as $135,000–$181,000 USD and may vary by location, skills, and experience; compensation may include commission-based or discretionary bonus, equity, and additional benefits.

Requirements

Bachelor’s degree in business administration, finance, or a related field.
At least 5 years of experience in sales operations management, with a strong background in deal desk operations.
Proven record of driving revenue growth and optimizing deal desk processes to accelerate sales cycles and increase win rates.
Experience with deal structuring, pricing strategies, and contract negotiations.
Extensive experience with deal desk tools and technologies, such as CPQ systems, contract management software, and revenue recognition solutions.
Strong analytical skills, including the ability to assess deal performance, analyze win/loss data, and identify areas for improvement.
Proficiency in CRM systems such as Salesforce, sales analytics tools, and Microsoft Excel.
Excellent communication and interpersonal skills, including the ability to explain complex deal structures and influence stakeholders at all levels.
Strong leadership capabilities and a focus on developing and empowering team members.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

Nice To Haves

MBA or equivalent experience.

Responsibilities

Develop and implement sales operations strategies to drive revenue growth and improve sales efficiency.
Lead sales planning and forecasting, including setting sales targets, analyzing performance metrics, and identifying improvement opportunities.
Collaborate with sales, marketing, finance, and product management to align sales operations initiatives with business objectives.
Establish and maintain sales analytics and reporting frameworks to track KPIs and provide insights to sales leadership.
Identify process improvements and lead initiatives to streamline sales processes, improve productivity, and optimize resource allocation.
Implement and manage CRM systems, sales analytics tools, and sales enablement platforms.
Lead and mentor the sales operations team, fostering collaboration, accountability, and continuous improvement.
Keep informed about industry trends, best practices, and emerging sales operations technologies.
Collaborate with sales, finance, legal, and other cross-functional teams to align on deal terms, pricing, and contract terms.