Manager of Quality

Avancez•Auburn Hills, MI

3d•Onsite

About The Position

Quality Manager is responsible for managing both business systems and quality functional activities within a site to deliver customer satisfaction and high-quality modules. This key position is the voice of the customer in our assembly plants and the coach for problem solving and system adherence on site.

Requirements

5+ years of experience in Quality Engineering, including at least 2 years in an automotive manufacturing or assembly environment.
Strong commitment to personal, team, and operational excellence, with a continuous improvement mindset and a focus on achieving world-class performance standards.
Demonstrated ability to use data to make decisions, solve problems, and drive improvements using tools such as PDCA, Pareto charts, 8D, 5 Why, budgets, forecasts, and key performance indicators.
Strong understanding of APQP processes, including working knowledge of PFMEA, Control Plans, and ISO 9001 or IATF 16949:2016 quality systems.
Working knowledge of manufacturing engineering concepts related to automated assembly equipment, product assemblies, tooling, fixtures, gauges, or similar production environments.
Proven leadership, interpersonal, and communication skills, with the ability to collaborate across functions, influence stakeholders, and mentor and develop team members.
Customer-focused approach with a strong sense of urgency, excellent time management skills, and the ability to manage multiple priorities in a fast-paced automotive assembly or sequencing environment.
Excellent written and verbal communication skills, including the ability to present information clearly and influence at all levels of the organization.
Proficiency with Microsoft Office, especially Excel, for reporting, analysis, and performance tracking.

Nice To Haves

Quality Certification preferred (CQE, Six Sigma Green Belt, CQA, etc.)

Responsibilities

Own site-level product quality, customer satisfaction, and quality system performance to ensure consistent delivery of high-quality modules.
Monitor, analyze, and report key quality metrics, including Cost of Poor Quality (COPQ), scrap, First Time Through Quality (FTTQ), and other site performance indicators.
Lead continuous improvement initiatives across supplier, internal, and customer quality activities, using data and key metrics to prioritize opportunities and drive measurable results.
Manage internal, third-party, and customer audit processes, including documentation requirements, corrective actions, and follow-up activities to maintain certifications and strengthen customer satisfaction.
Build and maintain strong customer and supplier relationships while serving as the voice of the customer within the plant.
Lead, coach, and develop plant quality team members and customer liaisons, ensuring effective use of quality tools, methodologies, and standard work.
Serve as a subject matter expert by coaching plant teams on problem-solving tools, process management, measurement techniques, statistical analysis, and quality system adherence.
Use root cause analysis tools such as 8D, 5 Why, and Fishbone to identify, prevent, and correct failures within the assembly process.
Validate and support the development of verification methods, error-proofing practices, and process controls at the site.