Senior Manager of Quality

EchoStar•Denver, CO

2d•Onsite

About The Position

The Senior Manager of Quality leads the design, execution, and continuous improvement of quality management processes across all Manufacturing and Distribution (M&D) facilities. Operating across multi-site locations, this role resolves operational risks, standardizes compliance, and mitigates quality failures to maximize overall efficiency and customer satisfaction. The position serves as the primary driver for maintaining annual ISO 9001:2015 certification while building high-performing quality teams. Additionally, this role aligns quality operations with executive strategy by delivering data-driven ROI insights and performance metrics to C-level stakeholders.

Requirements

Proven critical experience leading end-to-end Quality Management System (QMS) administration and complex operational risk mitigation across multi-site environments
Advanced proficiency in Statistical Process Control (SPC), data interpretation, and quantitative decision-making
Demonstrated strength in strategic cross-functional collaboration, executive presentation, and C-level stakeholder management
High-level leadership expertise in team development, capacity planning, resource allocation, and supervisory oversight
Applied AI literacy to identify and deploy emerging technologies that optimize root-cause failure analysis and quality workflows
Strong problem-solving capabilities utilizing structured quality frameworks to define issues, establish facts, and execute sustainable solutions
Experience reading, analyzing, and interpreting scientific journals, legal documents, and financial reports
Bachelor’s Degree in Business, Supply Chain, Quality Management, Operations, or a related field
10+ years of relevant experience in quality management or manufacturing operations
Experience with ISO 9001:2015 standards and QMS implementation
Experience with IPC-A-610 standards
Experience with Statistical Process Control (SPC) and quality engineering tools

Nice To Haves

Active professional certifications such as ASQ Certified Manager of Quality, IPC-A-610, or Six Sigma Green/Black Belt

Responsibilities

Lead the strategy, implementation, and maintenance of the annual ISO 9001:2015 certification across all manufacturing and distribution facilities
Oversee multi-site quality operations to optimize process compliance, supplier qualifications, failure analysis, and first article inspections
Establish data-driven quality procedures and performance metrics aligned with organizational goals and departmental OKRs
Partner with Hardware, Software, Operations, and C-level executive leadership to communicate project progress, risks, and financial ROI
Direct and mentor a cross-functional team of quality engineers, technical writers, and quality analysts through comprehensive performance management
Evaluate and integrate AI application tools to enhance predictive risk analysis, statistical process control, and automated quality reporting