Senior Quality Manager

Smiths Group•Elmwood Park, NJ

About The Position

The Senior Quality Manager leads the Quality organization and drives and executes its vision. The role promotes a quality culture in an aerospace organization and ensures compliance with customer and industry requirements. The position is accountable for maintaining or improving all aspects of the Quality System, including AS9100 and NADCAP, and serves as the primary customer contact for quality concerns. The role includes supporting the company’s culture and values, ensuring compliance with internal procedures and customer and industry standards, maintaining an effective root-cause and corrective-action system, and implementing process-control tools. The Senior Quality Manager also leads and participates in continuous-improvement efforts with Production, manages the collection, analysis, and reporting of quality data such as rework, scrap, and cost of quality, and performs other duties as requested by a supervisor.

Requirements

At least 5 years of quality experience in manufacturing.
Ability to lead a team and build relationships, including leading employees in quality-focused events such as dives and process mapping.
Ability to work effectively with people of varied personalities and across departments.
Ability to adapt to a changing environment and work independently as well as on a team.
Initiative and resourcefulness in finding answers and solutions.
Ability to communicate confidently with customers about areas of knowledge.
Curiosity, willingness to ask questions, communicate across the company, and learn.
Ability to handle confidential material sensitively.
Ability to manage multiple people, departments, and projects, and recover quickly from stressful situations.

Nice To Haves

College degree preferred.

Responsibilities

Lead the Quality organization and drive and execute its vision.
Promote a quality culture and ensure compliance with customer and industry requirements.
Maintain and improve the Quality System, including AS9100 and NADCAP requirements.
Serve as the primary customer contact for quality concerns.
Communicate in a manner that supports the company’s culture and values.
Ensure the company meets requirements in internal procedures, customer specifications, and industry standards.
Maintain a root-cause and corrective-action system that prevents duplicate nonconformances through effective corrective actions.
Implement process-control tools and comply with customer requirements, including PPAP, standard work, SPC, and KPC.
Coordinate, participate in, and lead continuous-improvement efforts in collaboration with Production.
Manage collection, analysis, and reporting of quality data, including rework, scrap, and cost of quality.
Perform other tasks, duties, or responsibilities requested by a supervisor.