Manager of Quality Assurance
About The Position
Operation Food Search (OFS) is seeking an experienced and collaborative Manager of Quality Assurance to lead and strengthen our food safety, quality assurance, inventory integrity, and continuous improvement efforts. This is an exciting opportunity to help shape a growing function that directly supports our mission to heal hunger with innovative and collaborative solutions that provide food today and help create a hunger-free tomorrow. The vision is a region where everyone has equitable access to the food they need to lead healthy lives. Reporting to the Chief Operating Officer, this leadership role is responsible for food safety controls, policies, procedures, and continuous improvement initiatives that ensure the neighbors served receive the highest quality food OFS can provide. This is accomplished through rigorous food safety standards, inspections, inventory controls, process evaluation, and ongoing operational improvements that strengthen quality, consistency, efficiency, and compliance.
Requirements
- 5+ years supervising high functioning teams with integrity and compassion.
- 3 to 5 years of experience in food safety, quality control, or warehouse food operations.
- Current HACCP certification.
- ServSafe Manager certification (or state equivalent).
- Demonstrated ability to communicate effectively across all levels of the organization.
- Ability to develop strong working relationships.
- Ability to support a culture of continuous improvement in support of Operation Food Search's mission.
- Experience leading quality assurance, food safety, compliance, or operational improvement programs.
- Knowledge of food safety regulations, quality systems, and warehouse/distribution operations.
- Strong problem-solving, analytical, and communication skills.
- Experience leading teams and driving organizational improvements.
- Strong knowledge of foodborne illnesses.
- Excellent organizational skills.
- Ability to lead training for diverse groups of volunteers and staff.
Nice To Haves
- Bachelor's degree in Food Science, Public Health, Nutrition or related field or equivalent combination of education and experience.
Responsibilities
- Lead food safety and quality assurance programs.
- Ensure compliance with regulatory requirements, food safety standards, and organizational policies.
- Drive continuous improvement initiatives that improve processes, reduce risk, and enhance operational effectiveness.
- Partner with operations leaders to identify root causes of quality issues and implement corrective actions.
- Develop and monitor quality metrics, trends, and reporting.
- Support inventory integrity and process controls.
- Train, coach, and develop team members on quality and food safety expectations.
- Foster a culture of collaboration, accountability, and continuous learning.
- Supervise the Inventory Control Team.
- Oversee Food Inspection and Sorting.
- Manage Warehouse Management System (WMS) - Primarius P2.
- Conduct Training.
- Perform Auditing.
- Ensure Traceability and manage Recalls.
Benefits
- Competitive benefits
- Opportunities for professional development
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
