Quality Assurance Manager

Stars Behavioral Health Group•Indio, CA

2d•Onsite

About The Position

The Quality Assurance (QA) Manager is responsible for oversight of the Quality Assurance Programs for the respective Outpatient Programs. The position is responsible for educating about, tracking and monitoring report completions, oversees documentation of services by staff and coordinating all things related to the company Total Quality Management System to assure conformity with Medi-Cal, County standards, and internal standards and policies. Position participates in the preparation for corrective actions that may be needed for County, State, TJC and other stakeholder certification reviews. Participates and aids in the development of improved QA processes/procedures. Coordinates with Research, Program Practices, Electronic Medical Record, and Finance Departments. Oversees the Continuous Quality Assurance program and records all CQI data.

Requirements

Bachelor’s degree, preferably in a social science field Or Four (4) or more years of experience in a Mental Health Agency or County Behavioral Health Program
Two (2) years of Quality Assurance or Medical Records experience required
Valid California Driver’s License with an eligible driving record per company policy.
Current CPR certification or ability to obtain within 30 days of employment.
First Aid certification

Nice To Haves

One (1) year in a management / supervisory role preferred.
One (1) year of mental health experience preferred.

Responsibilities

Oversight of the Quality Assurance Programs for the respective Outpatient Programs.
Educating about, tracking and monitoring report completions.
Oversees documentation of services by staff.
Coordinating all things related to the company Total Quality Management System to assure conformity with Medi-Cal, County standards, and internal standards and policies.
Participates in the preparation for corrective actions that may be needed for County, State, TJC and other stakeholder certification reviews.
Participates and aids in the development of improved QA processes/procedures.
Coordinates with Research, Program Practices, Electronic Medical Record, and Finance Departments.
Oversees the Continuous Quality Assurance program and records all CQI data.

Benefits

Competitive Compensation
Generous Time Off
Ample vacation and holiday pay.
Comprehensive Benefits Package
Employer-paid medical, dental, and vision coverage.
Additional voluntary benefits to support your lifestyle.
Professional Growth Opportunities
On-the-job training
Access to paid CEU opportunities.
Career development programs designed to help you grow.
Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).
Employee Recognition & Rewards