Quality Assurance Manager

Rauch, Inc. • New Albany, IN

2d • $19 - $20 • Onsite

About The Position

Support the Community Living Management Team by ensuring department services are implemented effectively and comply with Rauch policies, BQIS and CARF standards, and applicable health and safety requirements. This position monitors compliance, coordinates required training, supports quality improvement, and assists staff and management in maintaining high-quality, person-centered services for individuals with developmental disabilities.

Requirements

• Bachelor’s degree or at least three years of experience providing direct services to individuals with developmental disabilities
• Strong written, verbal, electronic, and interpersonal communication skills
• Computer proficiency and the ability to maintain accurate records and documentation
• Demonstrated empathy and commitment to supporting individuals with developmental disabilities
• Ability to interpret standards and apply regulatory requirements to daily operations
• Ability to work effectively with staff, management, and interdisciplinary teams
• Ability to provide staff coaching, guidance, and performance feedback
• Ability to work a flexible schedule and respond to organizational needs
• Complete all required Rauch, BQIS, CARF, and other regulatory training
• Maintain CPR, First Aid, and Bloodborne Pathogens certifications
• Obtain and maintain Core A and B Medication Training
• Obtain and maintain Certified Restraint Training
• Complete required training in Human Rights, Incident Reporting, Individual Support Plans, Seizures, and Medication Administration

Nice To Haves

• Supervisory experience preferred

Responsibilities

• Monitor Community Living compliance with BQIS, CARF, and Rauch policies and procedures
• Assist with developing and updating policies and procedures to meet regulatory requirements
• Identify required staff training and monitor completion and documentation
• Support the integration of health and safety policies into daily Community Living operations
• Provide feedback, coaching, and guidance to DSPs regarding compliance and performance
• Participate in agency committees, planning activities, and quality-improvement initiatives
• Promote a safe, compliant, and person-centered work environment
• Perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level