About The Position

The Manager of Practice Operations manages all facets of operations for assigned practices, including support personnel, financial and budget performance, patient flow, facilities, supplies and equipment, telecommunications, provider and patient appointment scheduling, patient relations and experience, front-end revenue cycle operations, clinic staff development, electronic medical record support and optimization, quality improvement and LEAN initiatives, and practice development. The manager directly manages practice support staff and collaborates closely with providers and health system and community leaders. The role ensures effective day-to-day practice operations in accordance with Asante's mission, vision, and values.

Requirements

  • Three years of progressive clinic experience, including formal leadership.
  • Bachelor's degree.
  • Certified Medical Practice Executive (CMPE) certification from the American College of Medical Practice Executives (ACMPE).

Nice To Haves

  • Experience in a group practice setting.

Responsibilities

  • Manage support personnel and directly manage practice support staff.
  • Manage financial and budget performance.
  • Oversee patient flow, facilities, supplies, equipment, and telecommunications.
  • Manage physician/provider scheduling and patient appointment scheduling.
  • Oversee patient relations and experience and front-end revenue cycle operations.
  • Support clinic staff development and electronic medical record support and optimization.
  • Lead quality improvement and LEAN initiatives and practice development.
  • Collaborate with providers and health system and community leaders.
  • Ensure effective day-to-day practice operations in alignment with Asante's mission, vision, and values.

Benefits

  • Market-based compensation.
  • Incentive bonuses for managers and above.
  • Medical, dental, and vision coverage for part-time and above employees and eligible dependents, beginning within 30 days of hire.
  • Employer-sponsored retirement plan with company contribution and match.
  • Generous ETO for part-time and above employees.
  • Tuition reimbursement and tuition repayment program.
  • Life insurance.
  • Disability coverage.
  • Employee assistance programs.
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