Manager of Perishables Orange County

Bristol Farms•Newport Beach, CA

2d•Onsite

About The Position

The Manager of Perishables is responsible for the supervision and coordination of activities for the following departments: Bakery & DSD, Café, Catering, Cheese, Deli, Meat, Produce, Bulk, Seafood, & Sushi Departments. Additionally, he/she develops and maintains systems to ensure compliance to all food safety standards, and is responsible for document control and records. He/she works closely with the Store Director and Department Managers to assure that all Company personnel, policies, and procedures are administered in a consistent fashion.

Requirements

Available to work flexible hours that may include early mornings, evenings, weekends and/or holidays and that may include a total of 45 or more hours per week.
Three or more years of experience in a role that requires frequent interaction with customers, fulfilling the requests of customers and responsibility for addressing customer issues, questions and suggestions, preferred.
Ability to manage effectively in a fast-paced environment.
Ability to manage multiple situations simultaneously.
Ability to manage resources ensuring established service levels are achieved at all times.
Interpersonal skills.
Knowledge of supervisory practices and procedures.
Organization and planning skills.
Strong operational skills in a customer-service environment.
Strong problem-solving skills.
Team-building skills.
Ability to communicate clearly and concisely, both orally and in writing.
Strong leadership skills, with the ability to coach and mentor others.
Ability to plan and prioritize workload.
Ability to handle confidential and sensitive information.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts, gross profits, percentages, and sales.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to resolve conflicts in such a manner so as to create a win-win situation.
Ability to analyze a variety of situations, think through to a solution and implement the solution.

Nice To Haves

Three or more years of experience in a role that requires frequent interaction with customers, fulfilling the requests of customers and responsibility for addressing customer issues, questions and suggestions.

Responsibilities

Responsible for all job duties listed on the Manager of Perishables Duties Checklist.
Responsible for training and overall development of employees under direct supervision.
Oversee New-Hire onboarding activities for employees under direct supervision.
Ensures that customer issues, both internal and external, are resolved satisfactorily through self or other subordinates.
Manages with integrity, honesty and knowledge that promote the culture, values and mission of Bristol Farms.
Utilizes existing tools and best practices to identify and prioritize communications and regularly uses discretion to filter communication.
Communicates clearly, concisely and accurately in all interactions.
Actively manages staff, either directly or through the management team by regularly providing coaching, feedback, and developmental opportunities in an effort to build effective teams.
Responsible for P&L, inventory management, and other budget or sales targets for employees under direct supervision.
Responsible for managing labor costs (e.g., scheduling hours, controlling overtime, etc.) for employees under direct supervision.
Documents violations of Company policies following guidelines set forth in the Employee Handbook for employees under direct supervision.
May assume the role of acting Store Director in the absence of the Store Director with full responsibility for all activities and assets of the assigned location.