Manager of Outreach and Recruitment - Goldman Sachs 10,000 Small Businesses Program

Louisiana Community and Technical College System • New Orleans, LA

14d

About The Position

The Manager of Outreach and Recruitment for the Goldman Sachs 10,000 Small Businesses Program develops and executes outreach, marketing, and recruitment strategies to attract eligible small businesses and meet or exceed grant-required enrollment targets for each of three annual cohorts. The role manages applicant follow-up and supports candidates through every stage of the application process, including working with applicants from previous cohorts to complete their applications.

The position works with program leadership, staff, ICIC, a Goldman Sachs recruitment partner, alumni, and regional entrepreneurship stakeholders to strengthen recruitment efforts and promote the program. Outreach includes presentations, information sessions, events, networking, social media and email campaigns, direct mail, and the program website. The manager also tracks outreach and recruitment results, uses approved program materials, and builds relationships to support participation among targeted business-owner populations, including women-owned businesses and underserved communities.

Requirements

• Bachelor's degree from an accredited institution.
• Three to five years of work experience related to program support, outreach and business development, communications management, marketing, public relations, program or member recruitment, alumni relations, and/or classroom management.
• Experience cultivating relationships with stakeholders in the local entrepreneurial ecosystem.
• Proven success building and maintaining client relationships.
• Strong problem-solving and organizational skills, with attention to detail.
• Excellent planning, organizational, communication, and interpersonal skills.
• Ability to work in a diverse team environment and manage multiple tasks effectively as priorities change.
• Proficiency with office technology and tools including MS Word, PowerPoint, Excel, AI, Salesforce, Zoom, social media, and related tools, and willingness to learn new tools.
• Ability to work a flexible schedule.

Nice To Haves

• Experience in business development and working with small businesses.
• Advanced degree in business, marketing, communication, finance, or a related field.
• Ability to work a room and strong interpersonal communication skills to convey information accurately and clearly.
• Knowledge of developing and maintaining relationships with stakeholders and a broad range of business, industry, and community partners.
• Experience in community outreach and developing business partnerships.
• Experience working with memberships, program graduates, or alumni groups.
• Experience with digital marketing platforms, AI, and other technology for digital and social media outreach campaigns.
• Experience with databases and customer relationship management software, such as Salesforce or Constant Contact.
• Interest in business and entrepreneurship.

Responsibilities

• Generate an applicant funnel that meets or exceeds grant-required business enrollment targets for each of three annual cohorts.
• Track and report outreach metrics and event or activity yield to the Executive Director and program partners.
• Develop and execute a comprehensive outreach and marketing plan to create a consistent pipeline of interested and eligible businesses.
• Manage recruitment for each cohort, including ongoing follow-up with applicants through all stages of the application process.
• Collaborate with program leadership and staff to leverage existing knowledge and relationships in small business development.
• Develop and manage relationships with regional entrepreneurship ecosystem stakeholders who can promote the program to eligible constituents.
• Build the applicant pipeline through presentations, coordination, social media and email campaigns, information sessions, mini-mods, events, networking, and other communication and marketing strategies.
• Use the program website, approved social media, and direct mail to promote the program.
• Use the tracking system to identify and work with applicants from previous cohorts to complete all application stages.
• Work with ICIC and other 10KSB team members to ensure an effective recruitment strategy consistent with funder guidelines.
• Use approved program collateral and marketing tools to promote the program.
• Identify and regularly attend regional networking events, venues, and activities for small businesses; make presentations and staff 10KSB information tables.
• Work with the Alumni Manager to engage alumni in recruiting peers and participating in or hosting peer events that promote the program.
• Establish relationships that support participation by targeted business-owner populations, including women-owned businesses and businesses in underserved communities.

Benefits

• Retirement benefits.
• Multiple medical insurance options.
• Supplemental insurance options, including dental, term life, disability, accident, and vision coverage.
• Tax Saver Flexible Benefits Plan for certain childcare and medical expenses.
• 14 holidays per year, typically including a longer break at Christmas.
• Annual vacation and sick leave benefits.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager