Manager of Outreach and Recruitment - Goldman Sachs 10,000 Small Businesses Program

Job Details • New Orleans, LA

13d

About The Position

The Manager of Outreach and Recruitment leads outreach, marketing, and recruitment for the Goldman Sachs 10,000 Small Businesses Program. The role develops and manages a consistent pipeline of interested and eligible businesses and works to meet or exceed grant enrollment requirements for each of three annual cohorts. It manages applicants’ progress through all stages of the application process, tracks outreach and recruitment results, and reports metrics and event yield to the Executive Director and program partners.

The position builds relationships with regional entrepreneurship ecosystem stakeholders, business and community partners, and alumni to promote the program and support participation among targeted business-owner populations. It coordinates a range of recruitment activities, including presentations, information sessions, events, networking, social media and email campaigns, direct mail, and use of the program website and approved marketing materials. The role works with ICIC and other program team members to ensure recruitment strategies align with funder guidelines.

This is a grant-funded, 12-month unclassified faculty appointment in the Department of Workforce Development & Education at DCC. A bachelor's degree and three to five years of relevant work experience are required. The position requires a flexible schedule. Employment is contingent on passing a pre-employment criminal background screen.

Requirements

• Bachelor's degree from an accredited institution.
• Three to five years of work experience related to program support, outreach and business development, communications management, marketing, public relations, program or member recruitment, alumni relations, and/or classroom management.
• Experience cultivating relationships with key stakeholders in the local entrepreneurial ecosystem.
• Proven success building and maintaining client relationships.
• Strong problem-solving and organizational skills, with attention to detail.
• Excellent planning, organizational, communication, and interpersonal skills.
• Ability to work effectively in a diverse team environment and manage multiple tasks with changing priorities.
• Proficiency with office technology and tools, including MS Word, PowerPoint, Excel, Salesforce, Zoom, social media, and AI tools, and willingness to learn new tools.
• Ability to work a flexible schedule.
• Passing a pre-employment criminal background screen is a condition of employment.

Nice To Haves

• Experience with business development and working with small businesses.
• Advanced degree in business, marketing, communication, finance, or a related field.
• Ability to work a room and strong interpersonal communication skills to convey information accurately and effectively.
• Knowledge of developing and maintaining relationships with stakeholders and a wide range of business, industry, and community partners.
• Experience in community outreach and developing business partnerships.
• Experience working with memberships, program graduates, or alumni groups.
• Experience with digital marketing platforms, AI, and other technology for digital and social media outreach campaigns.
• Experience working with databases and customer relationship management software such as Salesforce or Constant Contact.
• Interest in business and entrepreneurship.

Responsibilities

• Generate an applicant funnel sufficient to meet or exceed grant-required business participation in each of three annual cohorts.
• Track and report outreach metrics and event or activity yield to the Executive Director and program partners.
• Develop and execute a comprehensive outreach and marketing plan to attract a consistent pipeline of interested and eligible businesses.
• Manage recruitment for each cohort, including continual follow-up with applicants to help them complete every stage of the application process.
• Collaborate with program leadership and staff to leverage existing knowledge and relationships in small business development.
• Develop and manage relationships with regional entrepreneurship ecosystem stakeholders who can promote the program to eligible constituents.
• Build the program pipeline through presentations, coordination, social media and email campaigns, information sessions, mini-mods, events, networking, and direct recruitment.
• Use approved social media, direct mail, the program website, and other communication and marketing strategies to promote the program.
• Use the tracking system to identify and assist previous cohort applicants in completing all application stages.
• Work with ICIC and other 10KSB team members to implement an effective recruitment strategy consistent with funder guidelines.
• Use approved program collateral and marketing tools to promote the program.
• Identify and attend regional networking events, venues, and activities targeting small businesses; make presentations and staff information tables.
• Work with the Alumni Manager to engage alumni in recruiting peers and participating in or hosting peer events.
• Establish relationships that support participation by targeted business-owner populations, including women-owned businesses and underserved community businesses.

Benefits

• Retirement benefits.
• Multiple medical insurance options.
• Supplemental insurance options, including dental, term life, disability, accident, and vision insurance.
• Tax Saver Flexible Benefits Plan for eligible child care and medical expenses.
• Fourteen holidays per year, typically including a longer Christmas break.
• Annual vacation leave and sick leave benefits.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager