Manager of Insurance and Loss Prevention

CCSWW•Seattle, WA

About The Position

The Manager of Insurance and Loss Prevention reports to the CFO and manages enterprise insurance, claims, and loss prevention programs for Catholic Community Services of Western Washington (CCSWW), the Archdiocesan Housing Authority (AHA), and related entities. The role protects the organization’s people, assets, financial resources, and reputation through proactive risk identification, loss prevention, and regulatory compliance, and advises leadership while promoting stewardship, accountability, and safety. The position manages insurance programs and renewals; claims from initial report through resolution; certificates of insurance and investor compliance; and coordination and training for internal insurance liaisons. It also conducts and coordinates inspections, tracks corrective actions, analyzes loss trends, prepares reports for the CFO and leadership, and supports audits, regulatory compliance, and stakeholder inquiries. The role requires travel throughout Western Washington and the Portland area to visit locations, with occasional out-of-area travel. Applicants must submit a cover letter and resume to Kim Williams, Vice President of Human Resources. Submissions must be received by Monday, June 8, 2026.

Requirements

At least five years of experience managing commercial insurance programs, renewals, and claims, along with experience in risk management, loss prevention, safety, or regulatory compliance.
Knowledge of commercial property and casualty insurance, claims management, enterprise risk management concepts, safety and occupational health principles, and regulatory compliance requirements.
Ability to travel throughout Western Washington and the Portland area, with occasional out-of-area travel.
Ability to conduct facility inspections, including walking, climbing stairs, and occasionally using a ladder, with potential exposure to active construction sites.
Ability to lift up to 25 pounds occasionally and to sit, stand, and work at a computer for extended periods.
Demonstrated attitudes, knowledge, and skills necessary to deliver culturally competent services and work effectively in multicultural situations.
Advanced proficiency in Microsoft Office, including Excel, PowerPoint, Word, and Teams.
Willingness to embrace artificial intelligence tools for analysis, reporting, and process improvement.
Valid Washington State driver’s license and ability to meet the agency’s driving policy requirements.
Criminal history background check required prior to employment.

Nice To Haves

A bachelor’s degree in risk management, insurance, occupational safety, business administration, public administration, finance, or a related field is preferred; relevant experience may substitute for education.
Industry-recognized designations such as CPCU, ARM, CRM, AINS, CSP, or ASP are preferred.
Experience managing multiple stakeholders across decentralized organizations is preferred.
Experience in nonprofit, education, healthcare, religious, or mission-based organizations is preferred.
Support for and commitment to the mission, beliefs, and values of Catholic Community Services and Catholic Social Teaching.

Responsibilities

Manage enterprise insurance programs across the organization and related entities, including coverage renewals, data collection, broker responses, executive review, actuarial reporting, appraisals, premium allocation, invoice reconciliation, and maintenance of insured asset and exposure records.
Serve as the primary liaison with insurance brokers, claims administrators, actuarial firms, appraisers, inspectors, and Archdiocesan partners.
Manage property, liability, and auto claims from first notice through closure, including documentation, coordination, recovery tracking, and settlement; oversee timely reporting and resolution of claims under other coverage lines.
Establish and oversee processes for routing incident reports and property-damage notifications, and maintain incident records needed for claims and loss reporting.
Manage certificates of insurance and evidence of property insurance, including investor- and property-specific certificates required by agreements.
Coordinate internal insurance liaisons and provide training on certificate requests and review, claims filing, and reporting property and vehicle changes.
Develop and maintain enterprise insurance guides, process sheets, and reference materials for insurance liaisons, contract specialists, and directors.
Identify operational, financial, legal, and reputational risks and recommend mitigation strategies.
Conduct facility inspections at office locations and low-income housing properties; coordinate annual broker and carrier loss-control inspections, track recommendations, and develop and monitor corrective action plans.
Support divisions and related entities with safety guidance, templates, and resources; monitor compliance with OSHA, state, local, and internal safety standards; escalate exposure gaps and participate in significant incident investigations.
Analyze claims and loss data by coverage line, entity, division, and location; prepare regular reports for the CFO and leadership; recommend and evaluate programs to reduce claim frequency and severity.
Support regulatory compliance, internal audits, and external inspections relating to insurance, safety, and risk management; maintain related policies, procedures, and documentation standards.
Build collaborative relationships across divisions and related entities and respond to stakeholder inquiries and service needs.