Manager of Human Resources Operations

Vivie Career•Alexandria, MN

14h

About The Position

The Manager of Human Resources Operations provides leadership and oversight of key HR programs, including benefits, leave administration, compensation, safety, security, emergency preparedness, and team member scholarships. The role ensures consistent, compliant, and efficient HR operations while managing vendor partnerships, supporting organizational initiatives, and leading process improvements. Through cross-functional collaboration, data-driven decision-making, and team development, the position strengthens operational effectiveness, supports organizational priorities, and enhances the team member experience across Vivie. The manager oversees benefit programs, eligibility, enrollment, open enrollment, and leave processes; manages vendor and broker relationships; and coordinates disability, workers’ compensation, and accommodation processes. The position leads compensation administration and scholarship programs, coordinates safety and emergency preparedness initiatives, and maintains relevant policies, training, and procedures. It also leads operational improvements, compliance, documentation, spending monitoring, data analysis, and audits, while supervising assigned team members and partnering with internal departments and external vendors. This is a full-time, exempt, salaried role scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m. Travel requirements are minimal. The position reports to the CHRO and is part of the Human Resources department within the Corporate division.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and relevant experience.
Five or more years of progressively responsible Human Resources experience, including benefits, compensation, leave administration, or related HR operations.
Two or more years of supervisory or team leadership experience.
Strong knowledge of employee benefits, leave administration, compensation practices, and applicable employment laws and regulatory requirements.
Demonstrated ability to lead HR operations, manage projects, improve processes, and use data to support organizational decision-making.
Strong financial and analytical skills, including the ability to monitor program costs, evaluate trends, and recommend practical improvements.
Excellent communication, leadership, organizational, and problem-solving skills, with the ability to build effective relationships across departments and external partnerships.
Experience with Human Resources Information Systems (HRIS) and technology-supported HR administration.
Ability to pass state-mandated background checks.
Physical capability to perform all essential job functions.
Ability to read, write, and speak English to communicate effectively with team members, residents, and community partners.

Nice To Haves

Experience supporting workplace safety, security, emergency preparedness, or workers’ compensation programs.
Healthcare, senior living, or multi-location organizational experience.

Responsibilities

Oversee team member benefit programs, eligibility, enrollment, annual open enrollment, and leave of absence processes.
Manage vendor and broker relationships and coordinate disability, workers’ compensation, and accommodation processes.
Ensure consistent communication, compliance, and effective benefits and leave program administration.
Lead compensation administration, including market reviews, pay structures, job evaluations, wage adjustments, and annual compensation planning.
Partner with Finance and Payroll to support competitive and equitable pay practices.
Oversee scholarship program communications, eligibility, awards, payments, and reporting.
Coordinate organization-wide safety, workplace security, and emergency preparedness initiatives with operational, clinical, and facilities leaders.
Maintain safety and emergency policies and procedures; support training and emergency drills; monitor incidents and injury trends; and implement corrective actions.
Lead operational initiatives, standardize workflows, maintain program documentation, and ensure compliance with applicable regulations and organizational policies.
Monitor program spending, analyze operational data, coordinate audits, and partner with HRIS and cross-functional leaders to improve efficiency, accuracy, and the team member experience.
Recruit, coach, and develop assigned team members while establishing clear expectations, accountability, and service standards.
Collaborate with HR partners, Finance, Payroll, operational leaders, and external vendors to align programs with organizational priorities, resolve complex issues, and support effective service delivery.
Perform other duties as assigned.