Manager of HR Operations

The Joint Chiropractic•Scottsdale, AZ

10d•$190,000 - $215,000•Hybrid

About The Position

The Joint Chiropractic is seeking a hands-on HR generalist to support its corporate team. The Manager of HR Operations keeps policies current and compliant, manages performance and engagement programs, administers HR systems, leads corporate hiring and onboarding, and develops HR resources for the franchise network. The role works with franchise owners and teams on HR technology while maintaining clear franchisor-franchisee employment boundaries. The position follows a hybrid schedule, with an in-office presence at the company’s Scottsdale, Arizona headquarters at least three days per week, Tuesday through Thursday.

Requirements

At least 5 years of progressive HR generalist experience, including policy, performance management, and HRIS administration.
Bachelor’s degree in HR, business, or a related field, or equivalent experience.
Hands-on experience administering an HRIS and an ATS.
Strong working knowledge of federal and state employment law.
Experience running performance review cycles and engagement programs.
Recruiting experience, including structured interviewing.
Comfort working with data, reporting, and dashboards.
Strong relationship-building skills, with the ability to coach managers and earn leaders’ trust.
Highly organized, with the ability to manage multiple priorities and projects.

Nice To Haves

SHRM-CP or PHR certification.
Experience with Paylocity.
Experience with JazzHR.
Arizona employment law experience.
Franchise or multi-location experience.

Responsibilities

Run the annual performance review cycle, including timelines, communications, manager guidance, and tracking.
Coach managers on goal setting, feedback, and performance conversations.
Manage engagement surveys and tools such as OfficeVibe, share results, and help leaders act on them.
Plan and support engagement and recognition initiatives that strengthen company culture and values.
Administer Paylocity and related HR tools, including JazzHR and onboarding platforms.
Support franchise owners and teams using JazzHR, including user access, job postings, troubleshooting, and system questions.
Maintain HRIS data integrity, manage configuration and changes, and lead upgrades and audits.
Partner with payroll and IT on integrations, data flows, and system changes.
Deliver HR reporting and dashboards to inform leadership decisions.
Use AI and technology tools to automate processes and reduce administrative work.
Maintain HR documentation in SharePoint and support an HR help desk.
Own full-cycle recruiting for corporate positions, partnering with hiring managers on role requirements, scorecards, interview processes, and sourcing strategies.
Manage offers within approved salary bands, internal equity, and budget, and maintain compliant hiring documentation.
Run onboarding for new team members and partner with hiring managers on the first 90 days, including onboarding plans, new-hire communications, and process improvements.
Partner with Marketing to support the employer brand and candidate experience.
Develop and maintain practical, accessible HR toolkits, templates, and best-practice resources for franchise owners, updating them as laws and needs change.
Ensure franchisee-facing resources maintain clear franchisor-franchisee employment boundaries.

Benefits

Medical, dental, and vision coverage.
401(k) with company match.
PTO accrual.
Complimentary Joint Membership.
Hybrid schedule and supportive atmosphere intended to support work-life balance.
Company-sponsored events, including holiday parties and Bring Your Kid to Work Day.
On-site gym and fully stocked kitchen.
Coaching, training, and collaboration for career development.
Recognition initiatives, including the Action Hero Award.
Inclusive and supportive workplace culture.