HR Operations Manager

Procon Consulting•McLean, VA

About The Position

Procon is seeking an experienced HR Operations Manager to oversee day-to-day HR operations, with primary responsibility for benefits administration, payroll coordination, employment compliance reporting, and contractor credentialing and badging. Working closely with the HR Director, this role supports implementation of HR policies and coordinates key programs, including the annual performance review cycle and employee training initiatives. It also provides backup support for employee onboarding and offboarding as needed. The ideal candidate is detail-oriented, highly organized, and employee-focused, with a strong understanding of HR best practices and applicable federal and state employment regulations. The role works collaboratively with the HR Director, employees, operational leadership, and external vendors to maintain efficient HR processes, ensure regulatory compliance, and deliver a positive employee experience.

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field.
Minimum of 5 years of progressive human resources experience, including hands-on experience in benefits administration, payroll support, and employment compliance.
Strong working knowledge of federal and state employment laws, HR regulations, and compliance reporting requirements.
Experience administering employee benefit programs, coordinating with vendors, and supporting annual open enrollment.
Familiarity with payroll processing, employee records management, and HR information systems.
Understanding of employment compliance requirements, including EEO-1 reporting, VETS reporting, affirmative action programs, and applicable multi-state regulations.
Strong organizational and time management skills, including the ability to manage multiple priorities, deadlines, and confidential information.
Excellent written and verbal communication skills and a strong commitment to employee service and professionalism.
Ability to exercise sound judgment, maintain discretion, and handle sensitive employee matters appropriately.
Strong interpersonal skills and ability to collaborate effectively with employees, leadership, vendors, and cross-functional teams.
Proficiency with Microsoft Office applications and HR-related systems.

Nice To Haves

Experience using ADP for payroll, benefits, or HR administration.

Responsibilities

Administer employee benefit programs, coordinate with benefit providers, address employee inquiries, perform monthly reconciliations, and support annual open enrollment and 401(k) administration.
Coordinate benefits compliance activities, including nondiscrimination testing, RxDC reporting, Summary Annual Reports, and required employee notices and filings.
Partner with the Payroll Specialist to support semi-monthly payroll processing, ensuring accurate updates for new hires, terminations, employee changes, leaves of absence, timesheets, and garnishments.
Support federal and state employment compliance reporting, including EEO-1, VETS reporting, affirmative action requirements, California pay data reporting, and other applicable multi-state obligations.
Compile and maintain accurate workforce data, HR compliance documentation, and employee information for business proposals, client requests, and internal reporting.
Maintain Requesting Official Contractor Approval Lists (ROCALs) and coordinate contractor credentialing, badging, and authorized facility or system access with operational leaders and government or client representatives.
Partner with the HR Director to develop, update, communicate, and consistently implement HR policies, procedures, and best practices.
Coordinate annual compliance training, track employee participation, and maintain accurate training records.
Support the annual performance management process, including employee and manager communications, system administration, performance review tracking, and process guidance.
Assist in developing, coordinating, and maintaining company-wide learning and professional development initiatives.
Support employee wellness programs and financial education seminars in collaboration with external vendors.
Maintain and update the HR section of the company intranet, ensuring employee resources, policies, forms, and communications remain accurate and accessible.
Provide backup support for employee onboarding, offboarding, and travel administration as needed.
Collaborate with HR team members and organizational leadership to identify opportunities for process improvements, operational efficiencies, and an enhanced employee experience.