HR Operations Manager

2024•Rockford, MI
•Onsite

About The Position

The HR Operations Manager serves as a business partner to Operations leadership, supporting production recruiting, employee relations, and operational excellence. The role leads day-to-day HR operations for the production workforce, manages and develops HR team members, and aligns HR priorities with operational needs. In collaboration with leadership, the manager develops and refines HR policies and practices that reflect the Byrne Brand and comply with applicable laws and regulations, including conducting compliance audits to identify gaps and mitigate risk. The position partners with leaders on workplace conflicts and investigations, fosters a positive and inclusive environment, drives recruiting and onboarding strategies, oversees temporary staffing agency relationships, and continuously improves processes and the employee experience. The position owns HR Operations systems and tools, supports employee lifecycle needs, and drives process improvements, automation, and standardization. It also supports employee engagement, safety, office and facilities initiatives, and the company internship program. The role requires working fully on-site with frequent plant-floor interaction, occasional travel to Lakeview, and participation in off-shift trainings or events.

Requirements

  • Bachelor’s degree in Human Resources, Business, or a related field.
  • 10+ years of progressive HR experience focused on employee relations, policy development, and business partnership.
  • Strong knowledge of employment laws and regulations.
  • Experience managing relationships with temporary staffing agencies and overseeing recruiting strategy.
  • Excellent interpersonal and communication skills.
  • Experience overseeing company 401(k) and benefits plans.
  • Knowledge of KPIs and metrics.
  • Ability to establish credibility, build relationships, and operate in an ambiguous environment while maintaining strict confidentiality.
  • Ability to work through ambiguity and pivot quickly when direction changes.
  • Detail-oriented, with strong organizational and project management skills.
  • Ability to work fully on-site with frequent plant-floor interaction, including occasional travel to Lakeview and off-shift trainings or events.
  • Experience using AI to improve work processes.
  • Experience with workplace investigations.
  • Ability to talk or listen, stand, walk, sit, stoop, crawl, and use hands to finger, handle, or feel objects, tools, or controls.
  • Required vision abilities include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
  • Ability to operate in mentally and physically stressful situations.
  • Ability to perform prolonged sitting and typing and lift up to 20 pounds.

Nice To Haves

  • Experience managing and leading teams of people.
  • Experience in medium-to-large manufacturing environments.
  • Intermediate Excel skills.
  • SHRM certification(s).
  • Lean Six Sigma or Continuous Improvement certification(s).

Responsibilities

  • Collaborate with leadership to develop and enhance HR policies and procedures that promote a fair, consistent, and compliant workplace.
  • Work with the HR Operations team to address employee lifecycle needs, including performance management, promotions, transfers, and terminations.
  • Support compliance with applicable federal, state, and local laws and regulations; conduct regular compliance audits and develop corrective actions to address gaps and mitigate risk.
  • Support HR initiatives, programs, and events that enhance employee engagement and satisfaction.
  • Own and administer HR Operations systems and tools, ensuring data accuracy, process consistency, and a positive user experience.
  • Identify and drive opportunities to improve, automate, and standardize HR processes using system capabilities and workflow enhancements.
  • Ensure HR team members work closely with Operations leadership to support workforce needs and operational priorities.
  • Partner with Operations and business leaders on employee relations matters, workplace conflicts, investigations, and solutions aligned with organizational values and company policies.
  • Serve as a trusted resource for leaders and employees on employee relations matters.
  • Develop and implement production recruiting strategies with Operations teams to attract and retain target candidates.
  • Drive initiatives that enhance the employer brand and create a positive, consistent candidate experience.
  • Lead the development, execution, and continuous improvement of onboarding programs.
  • Oversee relationships with temporary staffing agencies to ensure timely placement of qualified talent and align workforce needs with business goals.
  • Serve as a primary point of contact for the internship program, coordinating planning, execution, and cross-functional participation.
  • Support Byrne’s Certavi et Vici competency framework.
  • Lead and develop HR team members, supporting performance, accountability, and professional growth.
  • Support safety initiatives in partnership with Operations and HR leadership.
  • Support office improvements and facilities-related initiatives with cross-functional teams.
  • Help lead and participate in employee engagement subcommittees, including Habits and Habitats, and support employee events and engagement initiatives.
  • Evaluate workflows, gather feedback, and prioritize HR Operations system and process enhancements.
  • Oversee company 401(k) and benefits plans.
  • Work fully on-site with frequent plant-floor interaction, occasional travel to Lakeview, and participation in off-shift trainings and events.
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