Head of HR Operations

Hyve Group Ltd•Miami, FL

12h

About The Position

The Head of HR Operations leads a team delivering a seamless, world-class People operational experience across Hyve’s locations in the UK, USA, and Asia. The role oversees HR operations across the employee lifecycle, from offers, onboarding, and induction through pay reviews, promotions, payroll and benefits, job changes, and offboarding. Working closely with the HR Director and Chief of Staff, the role supports annual cycles involving pay ranges, benchmarking, and pay reviews, and delivers benefits intended to support global talent attraction, retention, and employee engagement. The role also leads global HR policies, HR systems, people analytics, governance reporting, and the HR shared service team.

Requirements

Experience managing an HR shared service team, including payroll and benefits.
Experience interacting with senior stakeholders, particularly at Senior Group Function level.
Proven ability to analyze and present people analytics to a Board-level audience.
Experience leading an HRIS implementation and ongoing maintenance.
Experience working in a PE-backed or OKR environment.
Experience working in a fast-paced, agile, and global environment.
Advanced Microsoft skills and Power BI.
Demonstrates pride in the quality of their work, openness to change, collaboration, continuous improvement, and an inclusive approach.

Nice To Haves

M&A experience.

Responsibilities

Execute a seamless end-to-end global HR operational service.
Develop innovative uses of HR policies to attract talent and drive retention and employee engagement.
Lead the HR shared service team across office locations, supporting and advising employees on operational people matters.
Ensure payroll and benefits administration processes are documented and managed correctly.
Lead end-to-end People operational processes, including onboarding, pay reviews, promotions, and job changes.
Lead global HR policy development and ensure policies remain current and reflect Hyve’s culture.
Use global HR data, metrics, and insights to support informed decisions and continuous improvement.
Produce the monthly HR Board Report.
Lead HR systems work to protect data, drive efficiency, and provide effective service to managers and employees.
Partner with the SVP HR on corporate governance, including the DRR, gender pay gap reporting, and equal pay.