Manager Of Clinical Services Dme
About The Position
Aura Healthcare is seeking an experienced Manager of Clinical Services to lead clinical and operational teams at its growing, patient-focused durable medical equipment organization. The role is responsible for patient care, compliance, service outcomes, workflow, productivity, operational performance, accreditation readiness, and support for the expansion of sleep and respiratory programs. The manager partners with leadership on profitability goals, business growth, and operational initiatives; supports Joint Commission preparation and accreditation activities; and identifies process improvements that promote growth and efficiency. The position also builds relationships with referral sources, patients, physicians, and staff and fosters accountability, service excellence, and continuous improvement. This is an opportunity to work closely with executive leadership and contribute to organizational growth, patient outcomes, and operational excellence, with potential advancement into senior management roles.
Requirements
- At least 5 years of experience in the DME industry.
- Experience leading and managing teams in a healthcare environment.
- Strong understanding of patient compliance programs, reimbursement requirements, and patient care standards.
- Familiarity with operational metrics, workflow management, and P&L responsibilities.
- Strong communication, leadership, and problem-solving skills.
Nice To Haves
- Sleep, respiratory, PAP therapy, nursing, Respiratory Therapist, or DME management experience is strongly preferred.
- Knowledge of Joint Commission standards and accreditation preparation is preferred.
- Experience with Brightree is a plus.
Responsibilities
- Lead, coach, and develop clinical and operational team members.
- Ensure exceptional patient care, compliance, and service outcomes.
- Manage workflow, productivity, and operational performance.
- Partner with leadership on profitability goals, business growth, and operational initiatives.
- Assist with Joint Commission preparation, compliance, and accreditation activities.
- Identify and implement process improvements to support growth and efficiency.
- Foster strong relationships with referral sources, patients, physicians, and staff.
- Help drive a culture of accountability, service excellence, and continuous improvement.
Benefits
- 401(k) matching
- Performance-based bonus opportunity
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Comprehensive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
