Manager Nursing and Patient Care Services

Schuylkill • Bethlehem, PA

11d • Onsite

About The Position

The Manager Nursing and Patient Care Services provides 24/7 operational leadership and accountability for safe, high-quality patient care within a defined clinical unit or service area. The role translates organizational strategy into daily practice by managing staffing, clinical operations, patient experience, quality outcomes, and fiscal performance at the unit level.

The manager directly supervises frontline staff and is the first-line leader responsible for building team capability, ensuring regulatory compliance, and maintaining a professional practice environment. In collaboration with the Director and interdisciplinary partners, the manager implements strategic initiatives, drives performance improvement, and sustains a culture of safety, engagement, and accountability.

This is an onsite, day-shift role at Lehigh Valley Hospital–Muhlenberg. The work schedule is Monday through Friday, 0800–1630.

Requirements

• Bachelor’s degree in Nursing.
• Three years of experience in a similar or like unit.
• BLS (Basic Life Support), American Heart Association, required upon hire.
• Registered Nurse license in Pennsylvania or New Jersey, required upon hire; RN license is required in the state of practice.
• Specialty or leadership certification within two years of hire.
• ACLS and PALS, American Heart Association, as required by the unit.

Nice To Haves

• Master’s degree in Nursing or a related area.

Responsibilities

• Provide direct 24/7 operational leadership for a defined clinical unit, ensuring safe, efficient, and high-quality patient care delivery.
• Supervise frontline staff and manage daily staffing, scheduling, and patient care operations to meet clinical and operational needs.
• Implement organizational policies, procedures, and strategic initiatives at the unit level.
• Monitor and improve unit performance metrics related to quality, safety, patient experience, and workforce engagement.
• Manage unit-level budget performance and resource utilization within established financial targets.
• Ensure compliance with regulatory, accreditation, and organizational standards.
• Coach and develop staff to support professional growth, competency, and retention.
• Identify operational issues and escalate system-level concerns to the Director as appropriate.
• Participate in organizational and departmental initiatives to support continuous improvement and operational excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager