Assistant Manager Patient Care Services

McLaren Health Care • Bay City, MI

10h

About The Position

Supports the Manager Patient Care Services of the Emergency Department in leading and supervising the daily operations of the assigned unit. Assists with staff management and development, ensures clinical standards are upheld, and serves as a liaison between staff, administration, and other healthcare professionals to support appropriate patient care delivery.

Requirements

• Associate’s degree in nursing.
• Licensed as a Registered Nurse to practice nursing in Michigan.
• A minimum of 2 years’ nursing-related experience.
• BLS Certification.

Nice To Haves

• Bachelor’s degree in nursing or a related health care field.
• ACLS Certification.

Responsibilities

• Maintains operational responsibility for the assigned unit.
• Promotes positive customer relations with physicians, patients, families, visitors, and employees.
• Follows up on complaints and grievances and provides timely feedback; monitors and promotes positive customer, patient, staff, and physician satisfaction.
• Promotes collaboration on patient care issues among staff at various levels and across disciplines.
• Ensures staff participation in orientation, mandatory and continuing education programs, and other staff development opportunities.
• Participates in unit conferences, educational endeavors, and in-service meetings.
• Completes employee performance evaluations in a timely manner.
• Ensures that the quality and appropriateness of care are maintained and monitored.
• Ensures that the nursing care plan is developed and implemented.
• Assists with implementation, maintenance, and monitoring of capital and operating budgets within established parameters.
• Assists with staffing, scheduling, evaluation, coaching, counseling, and discipline of unit personnel.
• Performs other duties as required or requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree