Manager Network Administration

Sonepar•Hamilton Township, NJ

3d•Hybrid

About The Position

Sonepar Management Group (SMG) supports Sonepar’s US operating companies through shared services. The Network Operations Manager is a key member of the Infrastructure & Operations organization and leads the reliability, performance, security, and continuous improvement of the enterprise network environment. The role leads a team of network engineers and operations professionals supporting datacenter, cloud, WAN, LAN, wireless, SD-WAN, internet, and telecommunications services across operating companies and enterprise locations. The manager combines technical expertise with people leadership to deliver secure, scalable, and highly available network services. The position partners with Infrastructure, Information Security, Digital Enterprise, Cloud Operations, and business stakeholders to promote operational excellence, support strategic technology initiatives, and enable business growth. This is a hybrid position based in Hamilton, New Jersey, or Philadelphia, Pennsylvania. The role is expected to work on location three days per week, with flexibility to work remotely two days per week based on business need. Regular collaboration with leaders, project teams, business partners, and stakeholders across Sonepar and its family of brands is required, along with up to 20% travel.

Requirements

Seven or more years of experience in enterprise network engineering, infrastructure operations, or network operations management.
Three or more years of leadership experience managing technical teams.
Experience supporting large-scale, geographically distributed enterprise environments.
Demonstrated success leading major incidents, operational teams, and infrastructure projects.
Experience managing telecommunications providers, technology vendors, and service contracts.
Experience supporting enterprise networking in hybrid cloud environments.
Bachelor’s degree in Computer Science, Information Technology, Telecommunications, Engineering, or a related field; equivalent combinations of education, certifications, and relevant experience may be considered.
Enterprise routing and switching expertise.
Knowledge of TCP/IP, DNS, DHCP, NAT, multicast, BGP, OSPF, EIGRP, VLANs, STP, EtherChannel, VXLAN, wireless networking, SD-WAN, and network security concepts and practices.
Experience with IT Service Management platforms, preferably ServiceNow.
Knowledge of Cisco and Meraki networking solutions, Cisco ACI, enterprise WAN/LAN/internet/wireless architectures, and telecommunications technologies including MPLS, DIA, broadband, LTE, and carrier services.
Knowledge of network management and monitoring solutions, including SolarWinds NPM, SolarWinds NCM, SolarWinds NTA, Cisco ISE, and Cisco Prime.

Nice To Haves

Python scripting and automation.
Ansible Automation Platform.
Infrastructure as Code (IaC).
API integrations and orchestration.
Cloud networking technologies.
Site Reliability Engineering (SRE) principles.
Observability and monitoring platforms.
Cisco CCNP Enterprise or higher.
ITIL Foundation Certification.
Cisco Meraki Certifications.
Microsoft Azure Network Engineer Associate.
Additional cloud networking certifications.

Responsibilities

Lead day-to-day network operations, monitoring, incident management, escalation management, and service restoration.
Ensure network availability, stability, and performance across enterprise environments.
Coordinate major incident responses and post-incident reviews to drive continuous improvement.
Establish operational standards and best practices to improve service delivery.
Lead, mentor, and develop network engineering and operations team members, including coaching, performance management, workforce planning, and career development.
Foster a collaborative, customer-focused, high-performing technology culture and promote knowledge sharing and continuous learning.
Oversee enterprise WAN, LAN, wireless, datacenter, cloud, internet, and SD-WAN environments.
Ensure infrastructure designs align with business requirements, security standards, and scalability objectives; partner with architecture and security teams on resiliency and compliance.
Drive network automation, standardization, and continuous improvement, including Infrastructure-as-Code, scripting, API integrations, and automation solutions.
Develop operational processes that improve efficiency, consistency, and reliability.
Manage relationships with network vendors, telecommunications providers, and strategic technology partners.
Oversee service contracts, support agreements, performance metrics, and service-level commitments; evaluate vendor performance and recommend improvements.
Lead network-related projects, including branch deployments, datacenter modernization, cloud connectivity, and hardware lifecycle refreshes.
Coordinate cross-functional teams to ensure successful project delivery and support digital transformation and business growth initiatives.
Develop and maintain network performance metrics, KPIs, reporting dashboards, and capacity planning strategies.
Monitor trends to identify optimization opportunities and mitigate risks; drive service improvement programs that enhance customer experience and operational performance.
Partner with cybersecurity teams to implement network security controls and best practices.
Support regulatory compliance, vulnerability remediation, and infrastructure governance initiatives.
Ensure adherence to enterprise change management and IT service management standards.