Manager, National Partner & Business Development

BBB National Programs Inc•Mclean, VA

4d•$90,000 - $100,000•Hybrid

About The Position

The Manager, National Partner & Business Development supports the Director of Business Development in executing strategic growth initiatives and strengthening relationships with existing National Partners. The role drives partner retention, deepens engagement, and contributes to new business development to expand the National Partner community. It contributes to the organization’s membership and program growth strategy by executing membership, partnership, and sponsorship initiatives and working with the Vice President, Business Development and National Partners to identify and advance growth opportunities. The position helps ensure National Partners receive ongoing value, remain actively engaged, and continue to champion industry self-regulation. The role requires at least three in-office days per week in McLean, Virginia. The anticipated annual hiring range is $90,000 to $100,000, with actual compensation based on relevant experience, skills, education, and other job-related factors.

Requirements

Bachelor’s degree.
4–7 years of experience in account management, partnership management, or business development.
Strong relationship management and client service skills.
Excellent communication and presentation abilities.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
Experience using CRM systems, such as HubSpot.
Strong organizational skills and attention to detail.

Nice To Haves

Experience in membership-based organizations, nonprofits, or associations.
Exposure to corporate legal, privacy, advertising, or regulatory environments.
Experience engaging with senior-level corporate stakeholders.

Responsibilities

Serve as a primary relationship manager for National Partners, including global brands, national law firms, and trade associations, to support satisfaction and retention.
Develop and execute partner engagement plans that increase participation in programs, events, and initiatives.
Identify and mitigate retention risks through regular check-ins, feedback collection, and reinforcement of partner value.
Track and report partner engagement metrics, retention rates, and strategic trends.
Collaborate with internal stakeholders to deliver tailored experiences and solutions aligned with partner priorities.
Facilitate onboarding for new National Partners.
Identify opportunities to expand partner involvement across additional programs and services.
Support the Director in executing strategies to achieve annual National Partner acquisition goals.
Help build and maintain a pipeline of prospective National Partners.
Research target organizations, industries, and key decision-makers.
Prepare customized proposals, presentations, and outreach materials.
Participate in outreach to prospective partners, including meetings, calls, and follow-ups.
Maintain accurate records of outreach and engagement activities in CRM systems.
Articulate the value of National Partnership, including thought leadership, industry influence, and commitment to self-regulation.
Align partner interests with relevant programs, events, and initiatives through cross-functional collaboration.
Support the development of engagement offerings and benefits that enhance partner value.
Assist with planning and executing events that reinforce the value of National Partnership.
Support conference sponsorship sales and partner participation.
Ensure strong partner representation and engagement at BBB National Programs events.
Collaborate with marketing, program teams, and leadership to ensure consistent messaging and partner experience.
Use CRM tools to manage accounts, contacts, and engagement activities.
Provide leadership with regular reporting and insights on partner engagement and business development progress.