Manager, National Accounts (Ulta)

Charlotte Tilbury•New York, NY
•$100,000 - $110,000

About The Position

The Manager, National Accounts will support the Specialty Retail Account, Ulta, and the commercial team. The role acts as a liaison between internal cross-functional teams—including Planning, Marketing, Visual Merchandising, Finance, Events, Education, and Field teams—and the retailer’s buying and planning teams. The manager supports the Account Lead with reporting and internal communications about Ulta, and maintains close contact with the retailer regarding new product information, calendars, and programming. The position requires strong partnerships, follow-up, and analytical skills in a fast-paced, growing business. The manager supports account relationships and commercial performance through sales reporting and analysis, account and retail activity coordination, calendar and assortment maintenance, product setup, visual merchandising, promotional execution, forecasting, profitability analysis, and field communications. The role reports to the AVP, National Accounts.

Requirements

  • Strong follow-up skills.
  • Strong analytical skills.
  • Ability to thrive in a fast-paced environment.

Responsibilities

  • Support Ulta team relationships to drive strategic alignment and collaboration, address business needs, and identify opportunities to grow the partnership and maximize commercial performance.
  • Pull, format, and analyze weekly sales reports; maintain sales trackers; and suggest commercial risks and opportunities.
  • Partner with the Account Lead to project-manage retail activities and work with Trade Marketing on online and in-store programs.
  • Maintain the internal calendar, side-by-side tracker, and promotional calendar, tracking sales drivers, launches, and key support.
  • Assist the AVP, National Accounts, with account strategy, including retailer.com strategy, using sales performance, market insights, and retailer priorities to identify growth opportunities and achieve business objectives.
  • Support retail.com strategies with Trade Marketing and Digital Growth teams to improve digital performance, optimize the online customer experience, and execute retailer-specific initiatives.
  • Own assortment files and planogram trackers; manage external assortment and pricing communications and maintain internal records and updates.
  • Manage internal product setup forms and retailer-facing new-item setup forms.
  • Communicate with buying office counterparts about new product setup information and visual merchandising updates.
  • Collaborate with Visual Merchandising on permanent and temporary merchandising updates, new store openings, and event execution; own approvals on pricing and copy.
  • Own productivity and profitability analyses and lead the Add/Delete process for visual merchandising updates.
  • Manage in-store animation execution, including kickoff emails, document submissions, stock and participation confirmation, and coordination with relevant counterparts.
  • Assist with retail sales forecasting during budget cycles, evaluating assumptions and tracking sales drivers.
  • Lead business-case creation and profitability analyses with Finance for key commercial opportunities.
  • Manage field communications about upcoming priorities, timelines, and support, and incorporate field insights into weekly sales reviews.
  • Keep the retailer promotional calendar up to date and communicate modifications to the Account Lead, Field Team, and Marketing.
  • Partner with the Marketing and Events Team to ensure seamless execution.

Benefits

  • Generous staff discount on products
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Commuter benefits (pre-tax)
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • 401(k) with company match
  • Paid Time Off
  • Birthday PTO
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