Manager, National Accounts (Ulta)

Charlotte Tilbury•New York, NY

6d•$100,000 - $110,000

About The Position

The Manager, National Accounts will support Charlotte Tilbury Beauty’s Specialty Retail Account, Ulta. The role supports the commercial team and serves as a liaison between internal cross-functional teams—including Planning, Marketing, Visual Merchandising, Finance, Events, Education, and Field teams—and Ulta’s buying and planning teams. The manager assists the Account Lead with reporting and internal communications about Ulta, and stays in close contact with the retailer about new product information, calendars, and programming. Success requires building strong partnerships, thriving in a fast-paced environment, and applying strong follow-up and analytical skills. The position supports account relationships and strategy, sales reporting and analysis, retail and digital programs, assortment and product setup, merchandising, forecasting, profitability analysis, field communications, and promotional calendar management. It reports to the AVP, National Accounts.

Requirements

Strong follow-up skills.
Strong analytical skills.
Ability to thrive in a fast-paced environment.
Ability to build strong partnerships with internal and external collaborators.

Responsibilities

Support Ulta account relationships to drive strategic alignment, collaboration, address business needs, identify growth opportunities, and maximize commercial performance.
Pull, format, and analyze weekly sales reports; maintain sales trackers; and suggest commercial risks and opportunities.
Partner with the Account Lead to project-manage retail activities and work with Trade Marketing to create and execute online and in-store programs.
Maintain the internal calendar, side-by-side tracker, and promotional calendar, tracking sales drivers, new launches, and other key support.
Assist the AVP, National Accounts with account strategy, including retailer.com strategy, using sales performance, market insights, and retailer priorities to identify growth opportunities and support business objectives.
Support retail.com strategies with Trade Marketing and Digital Growth teams to drive digital performance, improve the online customer experience, and execute retailer-specific initiatives.
Own assortment files and planogram trackers; manage external communications about assortment and pricing; and maintain and update internal records.
Manage internal product setup forms and retailer-facing new-item setup forms.
Communicate with buying-office counterparts about new-product setup information, visual merchandising updates, and related matters.
Collaborate with Visual Merchandising on permanent and temporary merchandising updates, new store openings, and event execution; own approvals for pricing and copy.
Own productivity and profitability analyses and lead the Add/Delete process for visual merchandising updates.
Manage in-store animation execution, including kickoff emails, document submissions, stock and participation confirmation, and coordination with relevant counterparts.
Assist with retail sales forecasting during budget cycles, evaluating assumptions and tracking sales drivers.
Lead business case creation and profitability analyses with Finance for key commercial opportunities.
Manage field communications about upcoming priorities, timelines, and support, and incorporate field insights into weekly sales reviews.
Keep the retailer promotional calendar up to date and communicate modifications to the Account Lead, Field Team, and Marketing.
Partner with the Marketing and Events Team to ensure seamless execution.