Manager, Meeting Services
About The Position
This position is responsible for managing the operations of the ASCP Meeting Services & Department to ensure centralized planning of all meetings for the Society, including Annual Meeting, KnowledgeLab, Education Courses, Board of Certification Housing/Executive Committee, Board of Director Meetings, Leadership Forum, and any other necessary meetings. The Department provides service to our various internal customers and enhances the meeting services for ASCP’s membership and volunteer leadership. The Manager should possess excellent event planning skills, but should also have the leadership and management skills to provide sound fiscal management, multi-departmental organization, and staff directive and motivational oversight. The Manager should have strategic planning abilities to assist the Society in planning its events to meet both the professional objectives of the membership, as well as the operational and fiscal objectives of the organization.
Requirements
- A Bachelor’s degree in business management or equivalent on-the-job experience is required.
- Significant experience in working with volunteer leadership (boards, committees) is necessary.
- 5-7 years experience in management of meetings and conventions, with a focus on departmental or matrix management, is required
- experience in event management, including staging, food & beverage, travel/transportation, hotel/facility contract negotiation, and vendor selection/negotiation is necessary.
- knowledge and experience in budget planning and financial management is required.
- ability to do minor lifting and material movement is required.
- Incumbent needs to be able to proactively react and provide appropriate resolutions to meet the needs of meeting attendees.
- Should be able to consistently move throughout facility before and throughout the duration of meetings to provide assistance to co-workers and meeting attendees.
Nice To Haves
- certification in meeting management (CMP, CMM or CEM), or association management (CAE) is preferable.
- Knowledge and experience in Microsoft Office applications and related database programs is preferred.
Responsibilities
- Responsible for Meeting Services Department budgets and meeting services programming budgets for all ASCP meetings.
- Develop and enhance event production processes for all ASCP meetings and related activities.
- Develop and maintain event production schedules.
- Manage and monitor fiscal and financial operations of assigned/planned events.
- Monitor and enhance quality control of ASCP meetings.
- Project Manager/event production responsibilities for Annual Meetings, KnowledgeLab, Leadership Forum meeting, Board Meetings, Committee Meetings, Education Courses, and other meetings as required.
- Contracts with third parties for meetings and related events, including audio visual, transportation, catering, entertainment, decorating, staffing, and housing vendors.
- Manage RFP process for, and negotiate and finalize contracts with, hotels and convention centers for ASCP meetings and related events.
- Develop and update ASCP hotel contract template.
- Regularly review event production schedules
- Regularly monitor staff fulfillment of assigned production tasks
- Review budgetary fulfillment of departmental event expense management
- Assume production timeline responsibilities for various events as part of the department team and assigned tasks (i.e. participate in Annual Meeting Core Team Meetings)
- Communicate and assist with the objectives of Senior Staff and volunteer leadership
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What This Job Offers
Job Type
Full-time
Career Level
Manager
