(USA) Manager, Material Handling Equipment Service
About The Position
The Manager, Material Handling Equipment Service, leads vendor and contract management to ensure compliance and operational excellence within Walmart’s supply chain. The role oversees procurement, budgeting, and reliability activities while driving quality assurance and technical solutions for equipment performance. The manager collaborates with cross-functional teams to resolve discrepancies, implement process improvements, and support crisis and change management initiatives. Through data analysis and business acumen, the manager provides strategic recommendations to enhance service delivery and operational efficiency and support continuous improvement and cost-effective operations. The team manages material handling equipment through early management, lifecycle enhancement, and retrofit initiatives, with a focus on preventing premature equipment failures. It uses expertise in vendor and contract management, procurement, and budgeting to drive continuous improvement and equipment efficiency, collaborate across functions, and uphold standards for reliable equipment service management.
Requirements
- Associate's degree in a technical-related field (e.g., Controls, Electrical) and 4 years of experience in the Material Handling Industry or a related field, or 6 years of experience in the Material Handling Industry or a related field.
- Proven experience in vendor and contract management, including evaluation and compliance oversight.
- Strong procurement skills with knowledge of administrative and documentation requirements.
- Ability to develop and manage budgets, analyze variances, and prepare expense reports.
- Commitment to operational excellence through adherence to standards and regulatory processes.
- Technical acumen to diagnose and resolve equipment issues and support installations.
- Proficiency in data analysis to inform strategic decisions and improve processes.
- Effective communication and collaboration skills to build partnerships and influence stakeholders.
- Experience in reliability management and quality assurance practices.
Nice To Haves
- Bachelor's degree in Computer Engineering.
- Project Management Professional (PMP) certification.
Responsibilities
- Manage vendor relationships by evaluating performance, resolving discrepancies, and ensuring compliance with quality standards and contractual obligations.
- Oversee contract administration, including review, documentation, and adherence to organizational protocols.
- Support procurement activities by coordinating with approved suppliers and ensuring proper documentation and approval processes.
- Develop and manage budgets, analyze variances, and prepare expense reports using preferred tools.
- Drive operational excellence by identifying safety hazards, following regulatory procedures, and implementing standard operating practices.
- Use data analysis to inform decisions and improve equipment reliability and service quality.
- Lead change initiatives and crisis response planning to maintain service continuity and operational efficiency.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U education benefit, with tuition, books, and fees paid for eligible programs.
- Stock may be included as additional compensation for certain positions.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
