Manager, Marketing Services
Raising Cane's•Plano, TX
•Hybrid
About The Position
The Marketing Services Manager plays a key role within the Creative Services Department, supporting branding and company initiatives. This position oversees the execution of creative projects submitted through the request intake system and works cross-functionally with requesters, designers, internal reviewers, and production teams. The role ensures all projects are accurate, on-brand, and delivered on time, with a primary focus on managing workflows for non-traditional venues (NTVs) and Flagship Restaurants.
Requirements
- 4-6 years of experience in creative project management
- Bachelor’s degree in marketing, advertising, or related field
- Working knowledge of marketing, creative, and design workflows
- Demonstrated collaboration with graphic designers and production teams
- Experience with digital creative development for websites and applications
- Proven ability to work cross-functionally and manage vendor partnerships
- Strong time management, project management, and organizational skills
Nice To Haves
- Background within the QSR industry
- Experience with construction or architecture-related projects
Responsibilities
- Manage the end-to-end workflow of creative projects, including timelines, budgets, and communication
- Support creative development across multiple channels and platforms
- Partner with teams across Brand, RSO, and Operations to ensure alignment and execution of creative needs
- Communicate with requesters to ensure all required project information is provided
- Collaborate with designers to ensure projects are accurate, effective, and timely
- Provide strategic direction and day-to-day support to internal and external creative teams
- Ensure projects follow the defined creative review and approval process
- Deliver project status updates to the internal team and key stakeholders
- Maintain workload reports and flag team bandwidth or timeline concerns
- Coordinate production handoffs and vendor routing for approved creative requests
- Identify and recommend improvements to creative development and workflow processes
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
501-1,000 employees
