Manager, Marketing Partnerships

VCA Animal Hospitals•Los Angeles, CA

12h•Onsite

About The Position

The Manager of Marketing Partnerships is responsible for the day-to-day coordination, execution, and operational management of VCA’s strategic external partnerships, broader marketing ecosystem initiatives, and vendor relationships. Based within the Growth, Strategy & Marketing Operations pillar, this role supports collaborative campaigns, maintains vendor workflows, and tracks partnership performance across VCA’s nationwide network of veterinary hospitals. It serves as a primary operational liaison between external partners, marketing agencies, cross-functional teams, and hospital field operations. The role supports end-to-end partner onboarding, facilitates vendor deliverables such as statements of work, purchase orders, and status reviews, tracks key performance indicators, and helps ensure collaborative marketing initiatives run smoothly and deliver measurable value. The posting identifies MVH North America hub locations in Vancouver, Washington; Santa Monica, California; and Tampa, Florida, and also describes the position as an in-office role based in the VCA support office in Los Angeles, California. Travel of up to 20% may be required, subject to VCA’s travel policy. The position requires a bachelor’s degree in Marketing, Business Administration, Communications, or a related field, or an equivalent combination of education and experience, and 4–6 years of relevant hands-on experience. The stated US base salary range is $84,000–$125,000, negotiable based on education, experience, and other relevant credentials. VCA offers a comprehensive benefits package, including medical, dental, vision, paid vacation and sick days, 401(k), and employee pet discounts.

Requirements

Bachelor’s degree in Marketing, Business Administration, Communications, or a related field, or an equivalent combination of education and experience.
4–6 years of hands-on experience in partner management, marketing account management, agency operations, or vendor coordination.
Expert-level Microsoft PowerPoint and Excel skills.
Ability to travel up to 20% of the time, subject to VCA’s travel policy.
Ability to stand, walk, stoop, kneel, crouch, climb, and manipulate (lift, carry, and move) up to 50 pounds; requesting assistance is required for lifting higher weights.
Good hand-eye coordination and arm, hand, and finger dexterity, including the ability to grasp; visual acuity to use a keyboard and operate necessary equipment; close vision.
Ability to work in an environment where pets are present and where there may be occasional exposure to airborne particles, patient-related illness, and chemicals related to animal care and office equipment.

Nice To Haves

Experience in veterinary healthcare, pet care, retail multi-unit networks, or subscription services.
Exceptional project management and organizational capabilities, including managing multiple project timelines and stakeholders simultaneously.
Strong interpersonal and communication skills and the ability to build collaborative relationships with external vendors, corporate partners, and internal hospital field teams.
A proactive problem-solving mindset and ability to identify operational friction points and implement practical, efficient solutions.
Ability to pull, organize, and synthesize marketing and partner performance data into clear summary slides and reports.
Comfort working in a fast-paced, matrixed environment with shifting priorities and cross-departmental dependencies.
Action-oriented execution, stakeholder coordination, vendor and budget tracking, clear written and verbal communication, and a customer- and field-focused approach.

Responsibilities

Coordinate day-to-day activities for key marketing, brand, and corporate partnerships across the pet health landscape and the Mars Veterinary Health/Mars Petcare ecosystem.
Serve as the daily point of contact for partnerships, managing project timelines, asset delivery, co-marketing promotions, and operational integration with field teams.
Support governance and operational workflows for marketing agencies and vendors, including creative, media, marketing technology, and research providers.
Facilitate vendor onboarding; track deliverables against statements of work; process purchase orders and invoices; coordinate status check-ins; and assist with RFP processes.
Collaborate with internal brand managers, myVCA digital product teams, CareClub wellness program leads, and Field Operations to support deployment and adoption of partnership initiatives and vendor campaigns across hospital teams.
Maintain routine reports and dashboards tracking partner performance, customer acquisition funnels, campaign uptake, and vendor service-level agreements.
Compile analytical recaps, track budget actuals against forecasts, and provide actionable insights to pillar leadership.
Maintain centralized partnership collateral, vendor contract repositories, and workflow documentation.
Identify operational bottlenecks and suggest process improvements to increase the speed and quality of partnership execution.