Manager, Marketing Experience

Saks • San Francisco, FL

2d

About The Position

The Marketing Experience Manager is responsible for planning, managing, and executing all localization, branding, and marketing activities at the store and market level. This role drives traffic and enhances brand equity through strategic event planning, impactful community engagement, and localized social media campaigns. Operating with a distinct commercial mindset, the Manager translates overarching brand strategies into high-impact store activations that deliver clear return on investment (ROI), client retention, and sales growth.

Requirements

• 4–7 years of experience in brand marketing, event planning, public relations, or retail marketing, preferably within a luxury or premium consumer sector.
• A proven track record of building, motivating, and coaching individuals or teams to achieve operational excellence.
• Advanced business acumen and analytical skills, with a demonstrated ability to present performance metrics and strategic overviews at the executive level.
• Proficiency with creative and professional tools, including social media management platforms, Microsoft Office (specifically PowerPoint and Word), and a preference for Adobe InDesign and Google Workspace.
• Flexibility to work a dynamic retail schedule tailored to business and event needs, which will regularly include evenings, weekends, and holiday periods.
• Physical capability to navigate a fast-paced retail floor and event environments, which may require standing for long periods, bending, climbing stairs, and lifting or carrying event production materials up to 10 pounds.

Nice To Haves

• A Bachelor’s degree in Marketing, Public Relations, Communications, or a related field (preferred).

Responsibilities

• Plan and Execute Local Activations: Develop and manage detailed action plans for all in-store events, trunk shows, and brand experiences, coordinating seamless execution with Selling Managers, Corporate Special Events, and Store Leadership.
• Manage End-to-End Event Production: Oversee the scheduling, internal/external communication, production, breakdown, wrap-up reporting, and ROI evaluation for every activation.
• Cultivate Community Relationships: Identify and develop deep partnerships with local philanthropic organizations, social groups, and corporate entities to maximize store visibility and civic engagement.
• Drive Commercial KPIs: Ensure all marketing activations feature clear selling goals, robust Associate follow-up plans, and measurable short- and long-term financial impacts.
• Own Calendar and Budget: Formulate and manage the seasonal marketing and events calendar across the market/metro area while taking full ownership of the store's marketing budget.
• Direct Content and Copywriting: Manage and write the copy for all localized marketing collateral, including digital and print invitations, direct mail, social media posts, and internal Sales Associate communication.
• Lead Social and Communication Channels: Build and execute engaging, brand-compliant social media campaigns and oversee localized email communications and client outreach programs.
• Spearhead Purpose-Driven Initiatives: Lead the store’s corporate social responsibility efforts by organizing community service projects in partnership with Human Resources.
• Foster Cross-Functional Alignment: Collaborate closely with Merchants, Creative, Corporate Marketing, and external luxury brand partners to ensure cohesive brand messaging.

Benefits

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• basic life insurance
• supplemental life insurance
• disability insurance
• a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager