Manager, Marketing Automation

Hancock WhitneyNew Orleans, LA

About The Position

The Manager, Marketing Automation oversees the technical strategy, execution, and optimization of the bank’s marketing automation platforms, with a focus on Salesforce Marketing Cloud and HubSpot. This role drives operational efficiency, integration capabilities, and campaign performance across digital marketing channels. Responsible for leading a team of specialists, this position ensures scalable marketing processes, platform health, and data-driven execution aligned with business goals.

Requirements

  • Bachelor’s degree in Marketing, Computer Science, Information Systems, or a related field.
  • 7 years of experience in marketing automation, digital campaign execution, or martech systems.
  • Expertise in marketing automation platforms (HubSpot, Salesforce Marketing Cloud, Marketo).
  • Strong understanding of CRM systems, especially Salesforce.
  • Working knowledge of HTML, CSS, JavaScript, and marketing APIs.
  • Proficiency with analytics tools, attribution modeling, and marketing data visualization.
  • Experience managing platform integrations, API solutions, and marketing systems in highly regulated environments such as banking or financial services.

Responsibilities

  • Lead the development and execution of marketing automation strategies across platforms including HubSpot and Salesforce Marketing Cloud.
  • Manage and maintain marketing technology stack integrations with CRM, CMS, and other enterprise platforms (e.g., Salesforce FSC, WordPress, Encompass, Splash).
  • Build cross-channel campaign frameworks and ensure effective audience targeting and engagement through automated workflows.
  • Partner with Engineering, UX, Creative, Marketing, and Business Intelligence teams to deliver seamless and timely execution of marketing initiatives.
  • Create scalable, data-driven marketing processes and oversee best practices in database management and system hygiene.
  • Serve as subject-matter expert for campaign architecture, platform capabilities, data strategy, and marketing APIs.
  • Monitor campaign performance, conduct attribution analysis, and deliver actionable insights through reporting and visualization tools.
  • Maintain system health, platform governance, and long-term roadmap for HubSpot and Salesforce Marketing Cloud.
  • Ensure alignment of marketing automation strategy with enterprise-wide goals and compliance requirements.
  • Supervise and develop a high-performing team of marketing automation professionals and contractors.

Benefits

  • You can grow.
  • You have a voice.
  • You are important.
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