Manager, Market Operations

Carvana • Flint, MI

6d

About The Position

Carvana’s Market Operations department is a team-oriented, fast-paced environment. The Manager, Market Operations manages logistics, inventory quality, scheduling, registration paperwork, customer and employee experience, community outreach, and mentoring and training programs. The role calls for independent decision-making, flexibility, and the ability to take on additional responsibilities and multiple projects. The manager helps promote Carvana’s product and develop a world-class team, with a direct link to leadership at Carvana’s home office in Phoenix. Other duties may be assigned.

Requirements

• Bachelor’s degree from an accredited undergraduate institution.
• At least five years of relevant experience in team leadership roles managing multiple employees.
• Experience handling logistics.
• Ability to operate effectively in ambiguous situations.
• Appreciation for differences of opinion.
• Ability to manage employee and customer experiences and make interactions rewarding.
• Ability to examine processes and develop creative solutions.
• Willingness to adapt to change, take on new assignments, and manage multiple tasks.
• Ability to read, write, speak, and understand English.
• Ability to walk, stand, and sustain physical activity for extended periods of time (8+ hours).
• Ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
• Ability to grasp, carry, lift, push, and pull items weighing up to 50 pounds.
• Excellent visual activity and manual dexterity for frequent driving.
• Ability to work in outdoor weather conditions.
• Ability to remain stationary for up to three hours at a time while driving.
• Ability to communicate frequently with customers and exchange accurate information.
• Must pass a complete background check.
• Not eligible for visa sponsorship.

Responsibilities

• Manage logistics.
• Oversee inventory quality.
• Manage scheduling and registration paperwork.
• Manage customer and employee experience.
• Lead community outreach.
• Mentor and train team members.
• Make decisions autonomously and take on additional responsibilities as needed.
• Examine processes and develop creative solutions.
• Juggle multiple assignments and projects.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with company match.
• Perks including student loan payments, vehicle discounts, and benefits for pets.
• Wellness program supporting physical and mental health.
• Opportunities to expand skills and share knowledge across the organization.
• Promotions from within and varied, rapid career development in a start-up atmosphere.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager