Manager, Market Growth

ArchWell Health•Phoenix, AZ

About The Position

ArchWell Health is an innovative healthcare provider focused on improving the lives of senior members through accessible neighborhood clinics and a wellness-focused community. The Manager, Market Growth leads the teams responsible for growing ArchWell Health’s patient base across the communities it serves. The manager builds and manages a team of up to 12 Membership Consultants and 2 Community Relations Specialists, oversees growth across multiple clinic locations and channels, and contributes to new market launches as one of four members of the Market Leadership Team. The role develops market strategy and effective business-to-business relationships with patient referral sources, including health plan distribution leaders, FMOs and independent brokers, and community organizations. It also leads grassroots outreach, adapts the team’s approach to individual sub-markets, reviews performance metrics daily, and ensures the Growth team operates systematically and effectively.

Requirements

  • High school diploma or GED.
  • At least 4 years of sales or community relations experience.
  • At least 1 year of supervisory experience in a metric-driven environment.
  • Valid driver’s license.

Nice To Haves

  • Bachelor’s degree.
  • Experience with a Medicare Advantage plan, FMO, benefits broker, or provider.
  • Experience working with or selling to the senior community or medically underserved populations.
  • Prior management experience in Medicare Advantage sales or working with seniors.

Responsibilities

  • Supervise, coach, and mentor a multi-disciplinary team.
  • Pursue the team’s monthly growth targets through leadership, analysis, problem-solving, teambuilding, and coaching.
  • Develop productive B2B relationships with health plan leaders, FMOs and independent brokers, and community organizations.
  • Lead the execution of market outreach and marketing initiatives.
  • Advocate for the market, team, and patients.
  • Build local community relationships with healthcare providers, social and community organizations, and marketing partners.
  • Develop market strategy and tailor the team’s approach to each sub-market.
  • Review metrics daily and ensure the Growth team operates systematically and effectively.
  • Manage growth across multiple clinic locations and B2C and B2B channels.
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