Manager, Market Growth

ArchWell Health•Phoenix, AZ

About The Position

ArchWell Health is a healthcare provider focused on improving the lives of senior members through neighborhood clinics offering accessible, wellness-focused care. The Manager, Market Growth (MGM) leads the teams responsible for growing ArchWell Health’s patient base across the communities it serves. The role manages a team of up to 12 Membership Consultants and 2 Community Relations Specialists across multiple clinic locations and is responsible for market-wide growth through B2C and B2B channels. The MGM contributes to new market launches and serves as one of four members of the Market Leadership Team. The MGM develops market strategy and adapts the team’s approach to each sub-market, reviews metrics daily, and ensures growth operations are systematic and effective. The role builds relationships with health plan distribution leaders, FMOs and independent brokers, community organizations, healthcare providers, and marketing partners, while ensuring the team’s grassroots outreach is active, organized, and productive. Medicare Advantage sales or experience working with seniors is helpful but not required.

Requirements

  • High school diploma or GED.
  • At least 4 years of sales or community relations experience.
  • At least 1 year of supervisory experience in a metric-driven environment.
  • Valid driver’s license.

Nice To Haves

  • Bachelor’s degree.
  • Experience with a Medicare Advantage plan, FMO, benefits broker, or provider.
  • Experience working with or selling to the senior community or medically underserved populations.
  • Prior management experience in Medicare Advantage sales or working with seniors.

Responsibilities

  • Supervise, coach, and mentor a multi-disciplinary team.
  • Pursue monthly growth targets through leadership, analysis, problem-solving, team building, and coaching.
  • Develop productive B2B relationships with health plan leaders, FMOs and independent brokers, and community organizations.
  • Lead the execution of market outreach and marketing initiatives.
  • Advocate for the market, team, and patients.
  • Represent ArchWell Health in the local community and build relationships with healthcare providers, social and community organizations, and marketing partners.
  • Develop market strategy and tailor the team’s approach to each sub-market.
  • Review metrics daily and ensure the Growth team operates systematically and effectively.
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