Manager – Manufacturing Logistics – 3PL Operations

Eli Lilly and Company • China Grove, NC

3d • $58,500 - $137,500 • Onsite

About The Position

Manager – Manufacturing Logistics – 3PL Operations
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
Why This Role Matters
Lilly is scaling its manufacturing network to meet demand for some of the most important medicines in the world. Behind every product that ships from our North Carolina facilities is a logistics infrastructure that has to work — every day, across multiple sites, in a regulated environment where quality and supply continuity are non-negotiable. This role is the operational anchor for that infrastructure in NC. As Manager of Manufacturing Logistics – 3PL Operations, you will serve as the primary logistics partner for our Concord and RTP manufacturing sites and lead day-to-day operations at Lilly's Salisbury shared warehouse in partnership with DHL. You will not just manage a warehouse — you will help shape how a major pharmaceutical company executes external logistics at scale.

Requirements

• Bachelor's degree in Supply Chain, Logistics, Business, or a related field
• 3+ years managing an external 3PL or contract warehousing partner, with ownership of service performance, escalation resolution, and cross-functional coordination
• Experience in SAP and/or a WMS platform, with hands-on experience in inventory transactions, access administration, and operational reporting
• Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1.

Nice To Haves

• Experience in pharmaceutical, biotech, or life sciences manufacturing logistics with direct exposure to cGMP compliance requirements and QA interface
• APICS CLTD certification preferred; CPIM or CSCP also considered
• Familiarity with pharmaceutical serialization and DSCSA compliance requirements at the warehouse or shipment execution level
• Experience supporting or leading a logistics or warehouse digitization initiative (WMS go-live, scan/RFID deployment, or transition from manual to digital inventory tracking)
• Comfortable building and presenting operational performance materials independently — dashboards, KPI summaries, and executive-ready presentations without requiring significant support
• Track record of coordinating logistics across more than one manufacturing site or stakeholder group simultaneously, with demonstrated ability to manage competing priorities constructively

Responsibilities

• Act as the single point of contact for all external logistics activities supporting two North Carolina manufacturing facilities
• Proactively coordinate outbound shipment planning, bulk storage capacity, return material flows, and overflow strategy — before problems reach the plant floor
• Build and maintain trusted relationships with site supply chain, QA, and distribution leaders; translate operational needs into logistics execution plans
• Lead the DHL operating relationship at the Salisbury shared warehouse — setting expectations, measuring performance, and driving accountability through structured KPI review and countermeasure cycles
• Chair the daily operations huddle across DHL, RTP, and Concord; own escalation decisions when site priorities compete
• Represent logistics performance in monthly finance reviews and ensure DHL's cost and service commitments stay aligned with Lilly's operational targets
• Operate as a quality-conscious logistics leader — owning SOP content, serving as business approver, and actively participating in CARTS reviews with QA and DHL
• Identify and lead continuous improvement efforts across safety, quality, and cost in collaboration with DHL and internal stakeholders
• Ensure the Salisbury warehouse operates in full compliance with cGMP standards, with documentation and procedures that hold up to regulatory scrutiny
• Manage the full onboarding and offboarding lifecycle for 3PL personnel — from Beeline requests through system access and learning plan completion — ensuring no operational gaps during workforce transitions
• Maintain the operational infrastructure of the Salisbury site: IT tools, scan guns, printers, and dedicated equipment are available and functioning for the team that depends on them

Benefits

• company bonus (depending, in part, on company and individual performance)
• company-sponsored 401(k)
• pension
• vacation benefits
• medical, dental, vision and prescription drug benefits
• flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
• life insurance and death benefits
• certain time off and leave of absence benefits
• well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager