Manager Maintenance
About The Position
The Maintenance Manager directs and manages building maintenance operations to maintain a safe, functional, and compliant healthcare environment for patients, visitors, and staff. The position oversees Engineering Building Supervisors and maintenance personnel, coordinates maintenance and repair work with internal teams and external vendors, and plans and executes preventive, predictive, and corrective maintenance programs. The manager serves as a liaison with hospital departments, supports service excellence through established Service Level Agreements (SLAs), and ensures readiness for regulatory inspections and compliance requirements. The role includes managing maintenance operations, staffing, scheduling, performance, budgets, and regulatory preparation. The position is based in a hospital and healthcare facility environment in the Bronx, New York. The scheduled shift is Monday through Friday, 8:00 a.m.–4:30 p.m. The role may also require evenings, weekends, holidays, and on-call coverage for emergencies.
Requirements
- Minimum of five years of progressively responsible experience in building maintenance, facilities management, engineering operations, or a related field.
- Minimum of three years of supervisory or management experience overseeing maintenance personnel.
- Strong knowledge of HVAC, electrical, plumbing, mechanical, fire protection, and life safety systems.
- Knowledge of preventive and predictive maintenance principles and computerized maintenance management systems (CMMS).
- Understanding of healthcare facility regulatory requirements and accreditation standards.
- Ability to analyze operational issues, establish priorities, and implement effective solutions.
- Strong leadership, employee coaching, and performance management skills.
- Excellent verbal and written communication skills and ability to interact effectively at all organizational levels.
- Customer service orientation and commitment to service excellence.
- Ability to manage multiple priorities in a fast-paced healthcare environment.
- Proficiency with Microsoft Office applications and maintenance management software.
- Ability to walk, stand, climb stairs, and inspect facility areas for extended periods.
- Ability to occasionally lift, carry, push, or pull up to 25 pounds.
- Ability to access building infrastructure spaces, including mechanical rooms, rooftops, and utility areas as needed.
Nice To Haves
- Bachelor's degree in Engineering, Facilities Management, Construction Management, Business Administration, or a related field.
- Experience in a hospital, healthcare, or complex institutional environment.
Responsibilities
- Direct, supervise, and evaluate Engineering Building Supervisors and maintenance staff performing facility maintenance and repairs.
- Plan, organize, and oversee daily, weekly, and monthly maintenance operations, including preventive, predictive, and reactive maintenance programs.
- Coordinate and prioritize maintenance requests, repairs, and capital improvement projects to minimize operational disruptions.
- Collaborate with internal engineering staff, contractors, and vendors to complete maintenance and repair work promptly.
- Conduct routine rounds of assigned facilities to assess building conditions, identify deficiencies, and ensure corrective actions are implemented.
- Build and maintain relationships with hospital leadership, department stakeholders, and customers to meet service expectations and Service Level Agreements.
- Monitor work order systems and maintenance performance metrics to support efficient service delivery and operational effectiveness.
- Manage departmental staffing, scheduling, time and attendance, performance evaluations, employee development, and disciplinary actions in accordance with organizational policies.
- Ensure compliance with applicable federal, state, local, and healthcare regulatory requirements, including TJC, CMS, DOH, OSHA, and building and life safety codes.
- Lead departmental preparation and response for regulatory inspections, audits, and accreditation surveys.
- Review inspection findings, develop action plans, and ensure timely resolution of compliance issues.
- Assist with departmental operating and capital budgets and monitor expenditures.
- Promote safety, customer service, accountability, and continuous improvement.
- Participate in emergency response and provide operational support during facility emergencies, system failures, and adverse weather events.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
