Maintenance Manager

RPM Living • New Braunfels, TX

12d • Onsite

About The Position

The Maintenance Manager coordinates with the Community Manager and Assistant Manager to help increase the property's net operating income by safely maintaining its interior and exterior to RPM standards and within approved budget levels. The role also supports resident retention by ensuring repairs are completed promptly, safely, and efficiently.

This position supervises property and grounds maintenance, manages budgets and work orders, oversees safety and compliance, and troubleshoots building systems. The Maintenance Manager mentors and trains maintenance staff, conducts property inspections, implements preventative maintenance plans, maintains records, and responds to maintenance emergencies, including after-hours emergencies. The role is based on site, includes outdoor exposure and work in potentially hazardous areas, and requires a flexible schedule that may include weekdays, nights, and weekends as business needs require.

Requirements

• Two years of multifamily maintenance experience and/or training, or a combination of education and experience.
• EPA certification.
• Microsoft Office Suite and project management skills.
• Ability to walk, stand, climb stairs or ladders, and access various areas of the property.
• Ability to push or pull items, reach overhead, bend, stoop, kneel, and use hand and finger dexterity to grasp tools.
• Ability to see well enough to perform inspections, read blueprints and schematics, and use computer screens.
• Ability to hear and understand verbal communications in person and over the phone or computer, and to detect sounds indicating potential issues.
• Ability to occasionally lift or carry items weighing up to 50 pounds; heavier items may be lifted with assistance or equipment.
• Ability to operate maintenance tools, including power tools, ladders, and lifts, as well as a computer and other office equipment.
• Flexible schedule, including weekdays, nights, and weekends as needed.
• A valid driver's license is preferred; candidates without one may be provided a liability waiver, as applicable.

Nice To Haves

• High school diploma or GED.
• At least one year of supervisory experience.
• CPO certification.
• Valid driver's license.

Responsibilities

• Supervise and ensure the proper maintenance of the property and grounds, safely directing maintenance staff and developing a skilled team of Maintenance Technicians.
• Maintain the property's operating budget and obtain competitive bids for supplies and services.
• Process purchase orders and invoices to control costs.
• Review and prioritize work orders to ensure timely completion and resident satisfaction; manage the work-order process and maintain records in computer software.
• Oversee the maintenance, cleanliness, and safety of the community, including compliance with fire and safety codes and construction project oversight.
• Promptly report employee injuries.
• Troubleshoot and repair systems including HVAC, electrical, and plumbing.
• Liaise regularly with the property manager, respond to maintenance emergencies, and follow up with customers to ensure satisfaction.
• Maintain detailed records and provide cost-saving initiatives for review.
• Implement preventative maintenance plans, be on call for after-hours emergencies, and ensure compliance with OSHA regulations and safety laws.
• Conduct regular property inspections and maintain a safe, drug- and alcohol-free workplace.
• Mentor and train maintenance team members to strengthen their skills and knowledge.

Benefits

• Comprehensive healthcare coverage for full-time, regular associates.
• Employer-paid employee assistance, mental health, and wellness programs.
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance.
• 401(k) with company match.
• Professional development, career growth, and role-based learning plans.
• Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
• Paid time off, floating holidays, and volunteer days.
• Discounted perks including Costco membership, movie tickets, and health, wellness, entertainment, and travel discounts.
• Weekly pay for associates working onsite at an apartment community.
• Monthly bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED