Manager-Logistics

AT&T•South Bend, IN

6d•Onsite

About The Position

The Manager-Logistics oversees and optimizes logistics and supply chain vendor management to ensure efficient, cost-effective, and compliant transportation and distribution services. The position is part of the Global Supply Chain organization and manages the logistics unit’s order placement and tracking, receiving, stocking, selecting, packing, shipping, and supplier performance management. Based onsite at the designated location in South Bend, Indiana, five days per week, this role leads warehouse operations and directly supervises logistics personnel, including hourly and union employees. The role may require more than 40 hours per week and includes nights and weekends. The manager sets operational goals, tracks productivity, quality, safety, and attendance, and uses mechanized systems to improve accuracy, reporting, cost tracking, and budget analysis. Responsibilities also include personnel selection and development, hiring and disciplinary decisions, coaching and training, performance evaluations, career planning, and ensuring compliance with company policies. The manager leads logistics process improvements and projects, collaborates with internal stakeholders, supports supply chain initiatives and product launches, conducts financial and operational analysis, resolves complex problems, and manages vendor relationships and performance. A bachelor’s degree is desired. The position is regular, with a stated annual salary range of $77,100 to $115,700; individual starting salary may depend on geography, experience, expertise, and education or training. No relocation is offered.

Requirements

2 to 5 years of relevant experience in the area of responsibility; the posting also states 3+ years of related experience.
2 to 5 years of relevant team or people management experience.
Experience managing, hiring, coaching, and training hourly or union employees is required; more than 5 years of this experience is a plus.
2 to 5 years of relevant warehousing or inventory experience.
Valid United States and State of Indiana driver’s licenses and a clear driving record.
Forklift certification and forklift experience.
Ability to work nights and weekends and potentially more than 40 hours per week, depending on business needs.
Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint.
Bachelor’s degree (BS/BA) desired.

Nice To Haves

Experience with SQL and Power BI.
More than 5 years of hourly or union employee management, hiring, coaching, and training experience.
Union employee management experience, including handling union grievances and documenting employee records for detailed tracking.
Experience with effectiveness measurement and Environment, Health and Safety (EH&S) compliance management.

Responsibilities

Oversee daily warehouse and logistics operations, including order placement and tracking, receiving, stocking, selecting, packing, and shipping.
Manage, direct, and develop logistics personnel, including hourly and union employees; handle hiring, discipline, coaching, training, career planning, and performance evaluations.
Establish goals and maintain records to measure productivity, quality, safety, and attendance.
Use mechanized systems to improve accuracy and reporting, track costs, and maintain budget analyses.
Select, develop, and evaluate personnel to support efficient operations and ensure compliance with company policies and procedures.
Define, design, and implement logistics processes and strategies, and lead initiatives to improve efficiency and support strategic goals.
Lead multiple logistics projects, collaborate with internal stakeholders, and serve as a subject matter expert for supply chain initiatives and product launches.
Conduct financial and operational analysis, prepare reports, resolve complex problems, and support the development of goals and budgets.
Develop and maintain vendor relationships, monitor vendor performance against targets, and implement corrective actions as needed.
Document team performance and address human resources issues.
Coordinate the collection and delivery of company supplies and media as needed.

Benefits

Medical, dental, and vision coverage
401(k) plan
Tuition reimbursement program
Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays, based on date of hire
Paid parental leave
Paid caregiver leave
Additional sick leave may be available beyond what state and local law require; this leave is unprotected
Adoption reimbursement
Short- and long-term disability benefits
Life and accidental death insurance
Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal
Employee Assistance Programs (EAP)
Employee wellness programs
Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone