Logistics Manager

ACE Hardware•Moxee, WA

5d•$120,200 - $150,000

About The Position

The Logistics Manager manages the Retail Support Center Traffic Department efficiently and profitably while providing ACE retailers with superior transportation service. The role provides staff with leadership and direction to meet traffic department and retail support center goals and objectives. The manager plans, implements, and controls the movement of products, goods, and services; oversees outbound logistics and a private fleet of tractors and trailers; and manages routes, routing systems, demand planning, and broader logistics support. The role is accountable for department financial goals, compliance with transportation regulations and company policies, safety and security, and the maintenance of reports, process documentation, customer service logs, and training and safety records. Ace Hardware emphasizes a safe, healthy, and injury-free workplace. Team members are expected to take responsibility for their own safety and the safety of others and contribute to a successful safety culture.

Requirements

Bachelor’s degree in a related field or equivalent professional experience.
Load, freight management, or brokering experience.
Proven management experience in a distribution or traffic role.
Flexibility to respond to driver inquiries outside the normal workday.
Ability to analyze and logistically manage a fleet of drivers.
Thorough knowledge of Department of Transportation rules and regulations.
Profit-and-loss and financial analysis skills.
Experience with overage, shortage, and damaged claims.

Responsibilities

Plan, implement, and control products, goods, and services to meet the needs of ACE retailers.
Resolve problems involving transportation, logistics systems, imports or exports, and customer issues.
Maintain reports, process documentation, customer service logs, and training and safety records.
Direct outbound logistics operations, including transportation or warehouse activities, safety performance, and logistics quality management.
Negotiate with suppliers or customers to improve supply chain efficiency or sustainability.
Negotiate transportation rates or services.
Meet or exceed department financial goals and analyze the financial impact of proposed logistics changes, including routing, shipping modes, product volumes or mixes, and carriers.
Maintain compliance with federal and state requirements and Department of Transportation rules and regulations, including driver safety.
Manage and oversee the private fleet of tractors and trailers that delivers from the Retail Support Center.
Ensure department safety and the security of people and resources; conduct accident investigations and support loss prevention.
Ensure carriers comply with company policies or procedures for product transit or delivery.
Manage optimal route structure and implementation, routing systems, demand planning, and overall logistics support.
Promote a safe and productive workplace through personal safety practices, including proper PPE use, safe operation of powered equipment, and safe lifting techniques as applicable to the role.
Participate actively in contributing to a successful facility safety culture.
Respond to driver inquiries outside the normal workday as needed.

Benefits

Incentive opportunities based on role and grade level.
18 days of vacation immediately available, prorated in the first year.
Up to 9 paid holidays, depending on month of hire.
Medical, dental, and vision coverage.
Short-term and long-term disability benefits.
Life insurance benefits for employees and dependents.
401(k) retirement savings plan with a fully vested matching contribution for the first year, plus quarterly and annual discretionary contributions once eligibility requirements are met.
On-site classes and facilitator-led courses.
Tuition assistance program.
Opportunities to support Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation.
Employee discounts on Ace merchandise and other products and services.
Employee Assistance Program, including access to therapists and lawyers and guidance on financial matters, elder and childcare, and entertainment tickets.
Paid time off for birth or adoption bonding.
Adoption cost reimbursement.
Identity theft protection.
Semi-monthly pay.