Manager-Logistics

AT&T•South Bend, IN

7d•$77,100 - $115,700•Onsite

About The Position

The Manager-Logistics role is part of AT&T’s Global Supply Chain organization and is responsible for directing and overseeing logistics operations, including order placement and tracking, receiving, stocking, selecting, packing, shipping, and supplier performance management. The position leads warehouse operations for the CSSL Team and oversees logistics personnel, including hourly and union employees, at the South Bend, Indiana worksite. This is a full-time onsite role performed at the designated location five days per week; relocation is not offered. The manager oversees daily team operations, delegates work, resolves day-to-day issues, and guides personnel through hiring, coaching, training, performance evaluation, career planning, and disciplinary processes. The role also establishes goals and maintains records to measure productivity, quality, safety, and attendance. It defines and implements logistics processes and strategies, leads projects and collaborates with internal stakeholders, and serves as a subject matter expert for supply chain initiatives and product launches. The position conducts financial and operational analysis, prepares reports, resolves complex problems, and supports goals and budgets. It develops vendor relationships, monitors performance against targets, and implements corrective actions. Work may also include coordinating the collection and delivery of company supplies and media. The role may require more than 40 hours per week depending on business needs, including nights and weekends.

Requirements

2 to 5 years of relevant experience in the area of responsibility.
2 to 5 years of relevant team or people management experience.
Experience managing hourly or union employees, including hiring, coaching, and training.
2 to 5 years of relevant warehousing or inventory experience.
Valid United States and State of Indiana driver’s licenses and a clear driving record.
Forklift certification and forklift experience.
Ability to work more than 40 hours per week as business needs require, including nights and weekends.

Nice To Haves

Bachelor’s degree (BS/BA) is desired.
More than 5 years of team or people management experience.
Experience managing union grievances and documenting employee records for detailed tracking.
Experience measuring effectiveness and managing Environment, Health and Safety (EH&S) compliance.
Experience with SQL and Power BI.

Responsibilities

Direct and oversee logistics operations, including order placement and tracking, receiving, stocking, selecting, packing, shipping, and supplier performance management.
Lead warehouse operations and directly supervise logistics personnel, including hourly and union employees.
Manage and coach team members, including hiring, training, disciplinary responsibilities, performance evaluations, and career planning.
Establish team goals and maintain records measuring productivity, quality, safety, and attendance.
Use mechanized systems to improve balance and accuracy, create efficiencies in report data, track costs, and maintain budget analysis.
Select, develop, and evaluate personnel to support efficient operations.
Define, design, and implement logistics processes and strategies to improve efficiency and support strategic goals.
Lead logistics projects, collaborate with internal stakeholders, and serve as a subject matter expert for supply chain initiatives and product launches.
Conduct financial and operational analysis, prepare reports, resolve complex problems, and support the development of goals and budgets.
Develop and maintain strategic and tactical relationships with logistics vendors, monitor performance against targets, and implement corrective actions.
Apply established procedures and policies, using judgment to determine appropriate actions.
Influence decisions regarding hiring, firing, disciplinary action, promotions, and pay for subordinates.
Ensure direct reports comply with company policies.
May coordinate the collection and delivery of company supplies and media.

Benefits

Medical, dental, and vision coverage
401(k) plan
Tuition reimbursement program
Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays, based on date of hire
Paid parental leave
Paid caregiver leave
Additional sick leave may be available, subject to applicable terms
Adoption reimbursement
Short- and long-term disability benefits
Life and accidental death insurance
Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage
Employee Assistance Programs (EAP)
Employee wellness programs
Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone