Manager, Logistics Operations

ModernaTX • Cambridge, MA

22d • Hybrid

About The Position

The Manager, Logistics & Distribution formally leads people, workflow, and daily delivery for a defined logistics operation or professional logistics scope. The role is accountable for accurate, compliant, reliable, and efficient physical flow, translating approved priorities into work schedules, resources, performance expectations, and escalation paths. It owns the quality, timeliness, safety, and service of assigned outcomes and makes day-to-day warehouse, inventory, distribution, provider, cold-chain, or trade-execution decisions within established policy and delegated risk authority.

The role leads day-to-day upstream logistics hub operations across warehousing and air, road, and sea transportation, ensuring efficient inbound, warehousing, intercompany, and outbound material flows. It ensures GDP-compliant end-to-end shipping, including goods handling, shipping validation, and customs clearance, consistent with Health Authority, GDP, GMP, cold-chain, trade, and security requirements. It owns and optimizes cost-to-serve while maintaining service reliability, operational performance, and compliance.

The Manager partners with Moderna Digital and Logistics Engineering to define operational requirements and support deployment of automation and digital solutions, including AI tools, logistics visibility platforms, forecasting, exception management, digital twins, IoT cold-chain monitoring, smart dataloggers, and automated customs and trade-compliance solutions. The role supports real-time connectivity with 3PLs and carriers, develops logistics KPIs, dashboards, and digital scorecards, and coordinates partners on operational initiatives focused on reliability, scalability, automation, and process simplification. It maintains compliance and process documentation, including SOPs, with internal teams and 3PL partners.

The position aligns internal stakeholders and external providers around commitments, issue resolution, and accountable handoffs; escalates decisions beyond its authority; develops people; and sustains GDP and applicable GMP, chain-of-custody, data-integrity, dangerous-goods, security, trade, documentation, and inspection-readiness discipline. Scope may span a country, multiple markets, a region, or global operations, depending on the position and evolving business needs. The role follows Moderna’s 70/30 in-office working model.

Requirements

• Relevant bachelor’s degree or an approved combination of education, logistics or trade training, and experience.
• At least 5 years of relevant experience in logistics operations, warehousing, distribution, cold chain, trade and customs, provider management, or related physical-flow work, including demonstrated leadership.
• Strong knowledge of logistics execution, inventory control, provider performance, operating risk, and regulated physical-flow practices.
• Ability to ensure GDP and applicable GMP, chain-of-custody, data-integrity, dangerous-goods, security, trade, and inspection-readiness requirements.
• Ability to lead people, manage workflow and resources, make bounded risk decisions, coach performance, and hold delivery commitments accountable.
• Ability to perform essential material-handling tasks, with or without reasonable accommodation or workplace adjustment, using approved aids or team methods as needed.
• Complete required training, demonstrate competence, and hold or obtain applicable certification, license, or authorization before operating assigned material-handling equipment; maintain ongoing requirements under applicable local requirements.
• Full professional proficiency in written and spoken English.
• Eligibility to access export-controlled information in accordance with U.S. law; the posting states that only U.S. persons (citizens, permanent residents, asylees, or refugees) are eligible and that Moderna cannot sponsor non-U.S. persons for an export control license.

Responsibilities

• Partner with Moderna Digital and Logistics Engineering to define operational requirements and support deployment of automation and digital solutions.
• Support integration and real-time connectivity with 3PLs and carriers to improve operational visibility and exception management.
• Develop and monitor logistics KPIs, dashboards, and digital scorecards to track performance, identify operational risks, and enable continuous improvement.
• Coordinate internal and external partners to deliver operational initiatives on time, focusing on reliability, scalability, automation, and process simplification.
• Own and maintain compliance and process documentation, including SOPs, with internal teams and 3PL partners.
• Run day-to-day logistics hub operations for upstream warehousing and air, road, and sea transportation; ensure efficient inbound, warehousing, intercompany, and outbound material flows.
• Ensure GDP-compliant end-to-end shipping processes, including goods handling, shipping validation, and customs clearance, comply with Health Authority, GDP, GMP, cold-chain, trade, and security requirements.
• Own and optimize cost-to-serve while ensuring service reliability, operational performance, and compliance.
• Collaborate with Trade Compliance, Commercial Supply Chain, Planning, local supply chain teams, Quality, Digital, and Manufacturing to align business and compliance needs.
• Lead people, workflow, schedules, resources, performance expectations, and escalation paths; coach performance and hold delivery commitments accountable.
• Make day-to-day operational and bounded risk decisions within established policy and delegated authority, escalating decisions beyond that authority.
• Develop people and sustain applicable GDP/GMP, chain-of-custody, data-integrity, dangerous-goods, security, trade, documentation, and inspection-readiness discipline.

Benefits

• Competitive healthcare and voluntary benefit programs.
• Fitness, mindfulness, and mental health support.
• Family planning benefits, including fertility, adoption, and surrogacy support.
• Paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown.
• Savings and investment programs.
• Location-specific perks and extras.
• Potential eligibility for an annual discretionary bonus, other incentive compensation, or an equity award, subject to company plan eligibility criteria and individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager